Joomla! Template 002096 - Item Support

Sorry, not quite understand the problem, can you please provide ua with more info?
BTW, Our suggestion is to install the tempalte using quick-start installation package, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings, the package installation will save days of your time. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, here you can find some more info:

Regards, AS Team.
Hey AS Team,
Thanks for the help and pardon the misunderstanding. Unfortunately i already had an existing joomla site before I bought this so i couldn't do the quick install.
One more question though if you can answer it that would be great. How did you guys set up the "brown" background on the three articles ("Interlock," "Backyard" and "Stoneworks") Mine keeps coming out clear and i'd like to color them to differentiate them from Main site Background like yours.

just a question. Ist the template ready for following updates (in Backend I get an information to update):

Joomla to version 3.8.3
Google Maps (Site Plugin) to version 3.5
Installer - Install from Web to version 1.1.1
Kunena Forum to version 5.0.13
Weblinks Ext. Package to version 3.6.0
Hello GERE1972,
You can update all extensions except Kunena forum.

Regards, AS Team.
another question: I´d linke to unpublish the "latest projects" on the first page, so that it is not shown. But I can´t find a gallery oder module for that, which I can unpublish, so that it is not shown any more. How can I do this?
Thanks, gere
Hello GERE1972,
We are sorry, your license for our support is expired, you may extend it from your AS account.

Regards, AS Team.
so I renewed the license. And now the same quesion again:
I´d linke to unpublish the "latest projects" on the first page, so that it is not shown. But I can´t find a gallery oder module for that, which I can unpublish, so that it is not shown any more. How can I do this?
Thanks, gere1972
Hello GERE1972,
It is integrated to Home page menu item, instead Gallery View Menu item type you have to set Single article or any other type.

Regards, AS Team.
Hello as,
I think I don´t get it. I already saw, that it is a menu item type. First I unpublished all entrys in the menu, but they are still all shown. Maybe I will use it later, so I don´t want to delete it. You wrote: "instead Gallery View Menu item type you have to set Single article or any other type". Sorry, I don´t know how that works.

Regards, gere1972
There is no "Gallery View Menu" item in the menu control. All I find is a "Latest Projects" menu item. But this ist not the part "latest projecs" on the startpage what I mean, it is the part "Testimonials". So the content of the menu item "Latest Projects" is the part of Testimonials. This is somehow very confusing. Sill need to know, how to hide the part "Latest Projects" on the startpage.
Hello GERE1972,
In your Joomla admin panel you go to Menus -> Main Menu -> Home menu item -> under Details tab you have to change Menu Item Type to Single Article, for detailed info how to work with Joomla menu items please see the following documentation:

Regards, AS Team.
Additional again:
The guy I build the site for may use the part "Latest Projects". But still I need to know how to hide this part, how/where to change the text "Latest Projects" and there is a problem with this part also: If you click on an entry of the latest parts the content behind it is shown, but therefore the frontpage is reloading and start at the top of the page and don´t jump to the content. So you click an entry of the "latest projects", then the site reloads and the user have to scroll down all the way to the content he wanted to read. So this is very confusing for a visitor, cause he only see, that he went back to the startpage and don´t know that after some scrolling there is his content he wanted to read. It should be like: the reloaded page jumps automatically down to the content he clicked (like an anchor). Is this a bug?
Hello GERE1972,
You have to create a menu items for each entry of the latest parts, then you will be able to manage module assignment.

Regards, AS Team.
I have a free template working but now it has some problems maybe it's because I upgrade it for 3.8.5
As I pretend to upgrade for a premium version, how can I do it? system tell me there´s another instalation in the same diretory...
Is there another way to upgrade to premium version without a new installation?
Thanks a lot
Hello, do you have updated module Contact Form to work with CAPTCHA v2? How can I update it?
Thank you!
Hello RAFIPL86,
We are sorry, we do not have it for CAPTCHA v2.

Regards, AS Team.
Hi Support,

is it possible to turn off the animation of the newsflash module in admin's area (boxes flying in from left resp. right)?
I've checked module and template without succeeding...

Thank you in advance for your support.
Kind regards - Michael
We are sorry, there is no such option.

Regards, AS Team.
ok, thank you

kind regards
The update information is shown, that I can update Kunena from 5.0.5 to 5.1.0 and Joomla from 3.8.5 to 3.9.0. Will the updates work or do I have to update other components/modules before? I mean maybe components/modules their update possibility are not shown in backend management overview and they may crash with Joomla 3.9.0?
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