Joomla! Template 002026 - Item Support

Hello RODIMO53,
Sorry, in case to receive our support you have to extend the license.

Regards, AS Team.
Even when I never used the support service during the last 366 days?

I am designing the web site as a volunteer for a NGO. I do spend already plenty of time for the NGO, now I have to spend money on top?

No idea for a way out?
Hello RODIMO53,
Please see our Terms of Use for more info, thank you for understanding.

Regards, AS Team.
hi, im trying to build a website using the free version of this template. Its working really nice, but when i put a blog menu type, and acces to it, the news dont respect the width of the table that i put in the article, and when i use the "read more" function of joomla, the footer of the template goes up, and start inside the main content area. The idea of the website is to create a blog style page, like a magazine. Does it have a solution?
Hello PABLOPP83,
Sorry, we are not able to provide support for free version.

Regards, AS Team.
Hello, i am interested in buying the above mentioned template and I would like to know if there are any known issues using it with virtuemart eshop platform.

Thank you.

Best regards,

Sorry, it not supports VirtueMart.

Regards, AS Team.
Hello, I bought this template for version 1.7.0. Now I upgrade to Joomla 3.0. I can not use this template. Would you update it for Joomla 3.0 or can you tell me back up variant until you make update?
Sorry, we don't see any purchased items under your account.

Regards, AS Team.
Hello. Please see this on - Unique Transaction ID #2TT63850J0703413B
I paid - It is from paypal account.

Item Title:
Joomla ASTemplate
Item Number:
Aug 18, 2011
05:56:31 PDT
Sorry, it was expired, please see our terms of use for more info.

Regards, AS Team.
I had bought this tempalte from you, when it was joomla 1.7 vesrion available. Can you sent me the files for the updated 2.5 version?
Thank you,
We are sorry, there is no any items under your account or the download period was expired, please see our terms of use for more info.

Regards, AS Team,
Hello again,

I made the donation required for the template on 07/28/11.
Can you please provide me with the updated version.
Thank you, Andreas.

Donation Details Confirmation number: 65N83646UH073554C Donation amount: $7.00 USD Total: $7.00 USD Purpose: ASDE Reference: 1 Contributor: Andreas Koug******
Message: this is a purchase of license for the template 002026 joomla 1.6/1.7 please provide me with the download url at akoug******
We are sorry, your download period was expired.
The license grants you access to download the item/design for a period of 365 days after the date of purchase.
But we can offer you 25% discount for this template, please contact us using the 'Contact Us' page for more info.

Regards, AS Team.
Have bought the template 002026-extended Licence

In "Top menu" the submenus don't work with Internet Explorer.
Time by time submenus would be shown, sometimes after copying the IE-register-tab, but only one time until the next click.

Access to our site (under development) possible but not via posting our logins in an published comment page, very strange!

Firefox no Problems.

Regards, t4s
Have you installed this template using the quick-start installation package?
On our demo preview page it works fine, provably you made some changes in the Joomla admin panel.

We worked a lot of time to figure out why it doesn't work, unfortunately without any results, the submenu doesn't work in IE9 after the first time site loading or after any page refresh, then it is OK. The problem happens on your site only, reason: unknown conflict between the AS Slider and Top menu.

We have checked other sites where this template was installed, for example:

as you can see everything works fine. In this case we decided to replaced the AS Slider on your site with AS Moo Slider, now everything is working fine, except the fading effect, the AS Moo Slider doesn't have it, sorry.

Our suggestion is install the template using the quick-start installation package, we believe it will resolve your problem.

Regards, AS Team.


can you give me an idea which font you have used for the graphics ico.1png ico.2.png etc.? I want to creat some more numbers.

For some unknown reasons the Slider at the home page interacts with the main menu with th eresult that the submenus will not be shown on the page the Slider module is activated. This just occurss in IE9. Additionally I have tried to integrate the facebook like script. This has the effect that the main menu will not be shown in IE9 except n those pages where the AS nivo slider is published. very strange.

We have used Lucida Sans font.
In case to check the issue with the main menu, please provide us with your site URL, we have to see the problem.

Regards, AS Team.

I seem to only be able to view 10 of the 20 images in AS Slider. I have uploaded all images in cPanel and Joomla admin panel. I've viewed in both IE9 and Google Chrome. Am I only allowed 10 images in AS slider with the premium AS Designing template?
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