Hallo, I bought the ET Barber-Regular License on Tuesday, February 19. I used the following Account:
Torsten Prusseit, info@prusseit.de, Username: prusel10.
I forgot my password and tried to become a new one. Unfortunately I became no e-mail from you ( I checked the spam mails too). On these grounds I opened up this new Account (with the name from a friend of mine – she agrees with that) to become help.
The main problem with the template: I can´t see the frontend-page after Installation. I installed via et_barber_joomla_quickstart_package.
After completing install quickstart package, I can`t see the demo content. I logged on to the Joomla Admin Panel, from the main menu I selected Quix – Pages. The side was empty.
Browser-error-message:
Diese Seite funktioniert nicht
www.prusseit.de kann diese Anfrage momentan nicht verarbeiten.
HTTP ERROR 500
All permissions are correct – the backend-page is visible.
I`m hoping, that you can help me.
Best Regards
Torsten Prusseit
enginetemplates
POSTED: 2019-03-01
Hello DORIT10,
Please submit your FTP account for your website in your profile info, so I can help.
Get an access to all 178 items designed and developed by Engine Templates team plus all the future items
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Price starting from $59.00
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Torsten Prusseit, info@prusseit.de, Username: prusel10.
I forgot my password and tried to become a new one. Unfortunately I became no e-mail from you ( I checked the spam mails too). On these grounds I opened up this new Account (with the name from a friend of mine – she agrees with that) to become help.
The main problem with the template: I can´t see the frontend-page after Installation. I installed via et_barber_joomla_quickstart_package.
After completing install quickstart package, I can`t see the demo content. I logged on to the Joomla Admin Panel, from the main menu I selected Quix – Pages. The side was empty.
Browser-error-message:
Diese Seite funktioniert nicht
www.prusseit.de kann diese Anfrage momentan nicht verarbeiten.
HTTP ERROR 500
All permissions are correct – the backend-page is visible.
I`m hoping, that you can help me.
Best Regards
Torsten Prusseit
Please submit your FTP account for your website in your profile info, so I can help.
View History
the FTP account informations for my website are in my profile info.
Not sure why I can't see it, can you send it to me via our support email at info@enginetemplates.com
Thank you!