Joomla! Template 002032 - Item Support

Hello, this is the second message, i need your help.
The columns of register module are misaligned, this happend only with your template, using Joomla default template all it's regular.
What is your site url please, we have to see this issue.

Regards, AS Team.
you could find it to below address (click on buttome "register" for example):

As you can see, the fields are all misaligned, let me know about this problem, otherwise i will be forced to change with other template.
Thank you
Please install the template using quick-start installation package, sorry, we can help you only after instilling the package.

Regards, AS Team.
Sorry but the quick-start package is available only for joomla 2.5
i have 3.2.1 and the only package available for joomla 3.0 is "" no other
Yes, this is a package for joomla 3.x.

Regards, AS Team.
Your answer not solved my problem, your software doesn't work so fine with joomla 3.0
Fields as i've just told you are misaligned.
Is it possible please that you refund my money?
That's not right, i bought a software that i can't use.
It would be nice by your side to proceed a reimbursement if what you sell is not aligned to what you promise!!
As you can see on the template demo preview page everything is working fine, you have just install the template usning quick-start installation package.
Sorry, since we are offering non-tangible irrevocable goods we do not issue refunds/exchanges once the order is accomplished and the item download link is provided. Please see our terms of use for more info.

Regards, AS Team.
Unfortunately, you didn't notified to anyone about the unavailability of a quickstart installation for the Joomla 3.2 - But it's available only for Joomla 2.5
(On the package i downloaded it wasn't available)
Anyway, it doesn't a problem, i put my money into a basket!
But on every internet platform/blog or any other system i will tell at all the malfunction of your product.
The info you can find on the template details page:

At the end of this week or on the beginning of the next, we are going to release an update which will include the quick-start installation package for Joomla 3.2.
The new version will have a responsive design, as result the template structure will be completely changed.

Regards, AS Team.
Item Name:
Item Version:
Regular License
This item may be used for a single domain only.
Extended License

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