Error: Could not connect to the database. Connector returned number: Could not connect to MySQL.
I have created the databases as required and I did the installation step by step as explained from unzipping the package then uploaded it to the server, extracted it but when I get to the url installation index, am stuck at stage 2 the database stage. any ideas?
AS Templates
POSTED: 2015-03-22
Hello LEBDORAF,
Probably you put a wrong host name, the name you can know by contacting your hosting provider only.
Regards, AS Team.
lebdoraf
POSTED: 2016-07-14
Hi,
Am installing Joomla template using quick-start on local host. Everything has gone well until I get to the 1st Joomla installation page on configuration.
After imputing site name, admin email, username and passwords, I cannot go to the next step which is database. And there is no response and no any errors. It is simply not responding.
Please help
regards
Ezekiel.
AS Templates
POSTED: 2016-07-14
Hello LEBDORAF,
Can you install default Joomla installation package from joomla.org website?
Regards, AS Team.
lebdoraf
POSTED: 2016-07-14
Hi,
Yes with default Joomla installation package, it's working alright. it's the quick start that came with the template that is not responding. I have no idea why...
AS Templates
POSTED: 2016-07-14
Hello LEBDORAF,
We think you have to increase PHP memory limit and execution time on your local server. In the php.ini file please find and increase values for memory_limit and max_execution_time parameters.
Regards, AS Team.
lebdoraf
POSTED: 2016-07-14
Ok,
I increased the memory_limit and the max_execution_time and luckily it worked I moved to the database.
Now the issue is I cannot connect to the database am getting the error "Could not connect to the database. Connector returned number: Could not connect to MySQL."
I have cross checked my host name which is "localhost", username "root" password - and the database name. and still nothing
AS Templates
POSTED: 2016-07-14
Hello LEBDORAF,
Sorry, in this case we are not able to help you, try to install the package on your live server.
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I have created the databases as required and I did the installation step by step as explained from unzipping the package then uploaded it to the server, extracted it but when I get to the url installation index, am stuck at stage 2 the database stage. any ideas?
Probably you put a wrong host name, the name you can know by contacting your hosting provider only.
Regards, AS Team.
Am installing Joomla template using quick-start on local host. Everything has gone well until I get to the 1st Joomla installation page on configuration.
After imputing site name, admin email, username and passwords, I cannot go to the next step which is database. And there is no response and no any errors. It is simply not responding.
Please help
regards
Ezekiel.
Can you install default Joomla installation package from joomla.org website?
Regards, AS Team.
Yes with default Joomla installation package, it's working alright. it's the quick start that came with the template that is not responding. I have no idea why...
We think you have to increase PHP memory limit and execution time on your local server. In the php.ini file please find and increase values for memory_limit and max_execution_time parameters.
Regards, AS Team.
I increased the memory_limit and the max_execution_time and luckily it worked I moved to the database.
Now the issue is I cannot connect to the database am getting the error "Could not connect to the database. Connector returned number: Could not connect to MySQL."
I have cross checked my host name which is "localhost", username "root" password - and the database name. and still nothing
Sorry, in this case we are not able to help you, try to install the package on your live server.
Regards, AS Team.