Hello, I have purchased the premium version of this template from you, yet haven't received it yet. How long does it take to receive? And HOW do I receive it please? I didn't get a pop up or anything like that to download it.
AS Templates
POSTED: 2013-07-01
Hello JONNYVAYRO1,
We are sorry, we don't see any purchased items under your account. Can you please provide us with PayPal transaction ID, we have to check this issue with PayPal.
Regards, AS Team.
JonnyVayro1
POSTED: 2013-07-01
Sure thing :)
5TA2067128672971M
AS Templates
POSTED: 2013-07-01
Hello JONNYVAYRO1,
There is no such ID, when the item was purchased?
Regards, AS Team.
JonnyVayro1
POSTED: 2013-07-01
1 Jul 2013 12:14:42 BST. I can screenshot the email too if required?
You sent a payment of $19.00 USD to ASDE (info@asdesigning.com)
AS Templates
POSTED: 2013-07-01
Hello JONNYVAYRO1,
We just sent you email, please check it.
Regards, AS Team.
JonnyVayro1
POSTED: 2013-07-09
Hello there, I purchased one of your templates a week or two ago, template number as002034.
I seem to be having a massive issue with the slider feature on there. This has stressed me out a HUGE amount. I have tried adding my own pictures there in the format of .png, I have made the images exactly the same size (400x475px) and have left ALL of the other setting exactly the same.
However, when I 'save and close' then visit my website, I only see half of the image appearing. the top left half. I have read and re-read the documentation and done this step by step to a T and nothing seems to work.
If you would like to see what I mean by this visit www.itsanotherworld.co.uk
Thanks in advance.
AS Templates
POSTED: 2013-07-09
Hello JONNYVAYRO1,
Sorry, but we see you use 1024x1024 size image ?
Regards, AS Team.
JonnyVayro1
POSTED: 2013-07-09
Ah I see, so I need to resize? I thought I had the images spot on
JonnyVayro1
POSTED: 2013-10-19
Hello there AS Templates. I have the licence for this template and have used it on my website (closed the previous website I had it on). What I wondered is...
When I put on a new menu, then put the parent item as for eg
'Help & Support' I would like to know how I get the dropdown box to appear by just hovering my mouse over it instead of having to click it to get the box to drop down?
If you go to my website www.anotherworldvw.com then click 'help & support' and then hover the mouse over the 'help & support' option again, the sub menu appears. But if you ARENT clicking on the 'Help & Support' tab, the additional menu's don't appear. How do I rectify this?
AS Templates
POSTED: 2013-10-19
Hello JONNYVAYRO1,
Please see the following article, step 7:
http://www.astemplates.com/howto/114-8
Regards, AS Team.
JonnyVayro1
POSTED: 2013-10-19
Also, the logo that says 'Welcome to Another World, Be a part of it' top left. How do I remove that so it isn't there at all?
Thanks.
AS Templates
POSTED: 2013-10-21
Hello JONNYVAYRO1,
To remove the logo from all pages you have edit template.css file, please add the following class (it should be on line 407)
header .row2-3cnt
{
float: left;
}
and add display:none; property, so it will look like the following:
header .row2-3cnt
{
float: left;
display:none;
}
Regards, AS Team.
JonnyVayro1
POSTED: 2013-10-21
Thanks that worked quite well. Just have to figure out how to get my menu at the bottom to stop replicating the top menu then im all done. This will be my last question.
How do I create a completely new menu at the bottom, a blank one? I know all of the positions and so on, just need to sort out the 'blank' menu.
AS Templates
POSTED: 2013-10-21
Hello JONNYVAYRO1,
Sorry, what do you mean by 'blank' menu? Menu without menu items?
Have you checked the template documentation?
http://www.astemplates.com/howto/114-8
Regards, AS Team.
JonnyVayro1
POSTED: 2013-10-21
Yes I have indeed. I can create a menu no problem. As I have at the top of the page. The problem I am having is I want to do another menu at the footer of my page (position 55) however, when I do this it appears to replicate the top menu, but all messed up.
Im trying to achieve a completely new menu there without menu items. But for some reason, when I create the new menu (fresh menu module at the bottom) it seems to copy ALL of the menu items at the top and spreads them all over the bottom.
AS Templates
POSTED: 2013-10-22
Hello JONNYVAYRO1,
If you installed the template using quick-start installation package you can see 3 installed menus in the footer: Our Services, Help and Support, Publications, as example you can take one of them and build your menu.
BTW, you can't build menu without menu items.
Regards, AS Team.
JonnyVayro1
POSTED: 2013-10-24
Thanks very much.
I wondered do you chaps have a template that is suitable for an e-shop? And also on this template, the slider, how do I get the image to go right across the screen?
The template I am using now is 400x475 px. I don't want to change the height of it, only the width. Is it just a simple as creating a new image with wider pixels, then simply uploading it?
Get an access to all 94 items designed and developed by AS Designing team plus all the future items
which will be released over the course of your club subscription.
Price starting from $59.00
We are sorry, we don't see any purchased items under your account. Can you please provide us with PayPal transaction ID, we have to check this issue with PayPal.
Regards, AS Team.
5TA2067128672971M
There is no such ID, when the item was purchased?
Regards, AS Team.
You sent a payment of $19.00 USD to ASDE (info@asdesigning.com)
We just sent you email, please check it.
Regards, AS Team.
I seem to be having a massive issue with the slider feature on there. This has stressed me out a HUGE amount. I have tried adding my own pictures there in the format of .png, I have made the images exactly the same size (400x475px) and have left ALL of the other setting exactly the same.
However, when I 'save and close' then visit my website, I only see half of the image appearing. the top left half. I have read and re-read the documentation and done this step by step to a T and nothing seems to work.
If you would like to see what I mean by this visit www.itsanotherworld.co.uk
Thanks in advance.
Sorry, but we see you use 1024x1024 size image ?
Regards, AS Team.
When I put on a new menu, then put the parent item as for eg
'Help & Support' I would like to know how I get the dropdown box to appear by just hovering my mouse over it instead of having to click it to get the box to drop down?
If you go to my website www.anotherworldvw.com then click 'help & support' and then hover the mouse over the 'help & support' option again, the sub menu appears. But if you ARENT clicking on the 'Help & Support' tab, the additional menu's don't appear. How do I rectify this?
Please see the following article, step 7:
http://www.astemplates.com/howto/114-8
Regards, AS Team.
Thanks.
To remove the logo from all pages you have edit template.css file, please add the following class (it should be on line 407)
header .row2-3cnt
{
float: left;
}
and add display:none; property, so it will look like the following:
header .row2-3cnt
{
float: left;
display:none;
}
Regards, AS Team.
How do I create a completely new menu at the bottom, a blank one? I know all of the positions and so on, just need to sort out the 'blank' menu.
Sorry, what do you mean by 'blank' menu? Menu without menu items?
Have you checked the template documentation?
http://www.astemplates.com/howto/114-8
Regards, AS Team.
Im trying to achieve a completely new menu there without menu items. But for some reason, when I create the new menu (fresh menu module at the bottom) it seems to copy ALL of the menu items at the top and spreads them all over the bottom.
If you installed the template using quick-start installation package you can see 3 installed menus in the footer: Our Services, Help and Support, Publications, as example you can take one of them and build your menu.
BTW, you can't build menu without menu items.
Regards, AS Team.
I wondered do you chaps have a template that is suitable for an e-shop? And also on this template, the slider, how do I get the image to go right across the screen?
The template I am using now is 400x475 px. I don't want to change the height of it, only the width. Is it just a simple as creating a new image with wider pixels, then simply uploading it?