Hello! I bought the Joomla! Template 002035. Unfortunately, I can not install the QuickStart package for Hosting.
I tried the Installation following the JOOMLA Template Intallation case 1 using Quickstart package:
My Server is not localhost... I have a Server Name-User and PW
the is verification affordable to use a Server that is not localhost. I don't understand what to do! Please give me a clear explanation what to do ...to use a Host name that is not localhost!
AS Templates
POSTED: 2018-01-15
Hello MITO2222,
You have to ask for help your hosting provider, they should provide you with your host name.
Regards, AS Team.
mito2222
POSTED: 2018-01-15
I have the right Host Name, database-name, username and PW
....there was a file produced, that I was asked to delete in my Installation folder to make sure it is my database.. I did delete it!
...when istallation starts, the blue bar is not moving and nothing happens for hours!
so what to do?
AS Templates
POSTED: 2018-01-15
Hello MITO2222,
Does your server meets minimum Joomla requirements, please see the following page, table at the bottom:
https://www.astemplates.com/joomla-template-documentation/115-157-template-installation
Especially pay attention on Recommended PHP settings:
this information is on top of the window while installtion is...prosseding bunever works!
Warnung
Es soll ein anderer Datenbankserver als „localhost“ verwendet werden. Aus Sicherheitsgründen muss die Eigentümerschaft des Webhostings überprüft werden. Weitere Informationen dazu können hier docs.joomla.org gefunden werden.
AS Templates
POSTED: 2018-01-16
Hello MITO2222,
We are checking this issue.
Regards, AS Team.
mito2222
POSTED: 2018-01-17
I already have the answer from my provider:
Es gibt nämlich einen Joomla Bug bei einer Version 3.7.4 welche nur den Datenbank-Host localhost zulässt und keine eigenständigen Mysql Server.
translation: there is a bug in Joomla Version 3.7.4 which let only lets use the Host "localhost" and no other Mysql Server.
If you cannot deliver template quickstart-002035 for Joomla 3.8.x I will prefer to get my money back. I can not install you buggy version...
AS Templates
POSTED: 2018-01-17
Hello MITO2222,
Just release an updated which included the latest Joomla version, you can download it from your AS account, please let us know if you will have any problems.
Get an access to all 94 items designed and developed by AS Designing team plus all the future items
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Price starting from $59.00
I tried the Installation following the JOOMLA Template Intallation case 1 using Quickstart package:
My Server is not localhost... I have a Server Name-User and PW
the is verification affordable to use a Server that is not localhost. I don't understand what to do! Please give me a clear explanation what to do ...to use a Host name that is not localhost!
You have to ask for help your hosting provider, they should provide you with your host name.
Regards, AS Team.
....there was a file produced, that I was asked to delete in my Installation folder to make sure it is my database.. I did delete it!
...when istallation starts, the blue bar is not moving and nothing happens for hours!
so what to do?
Does your server meets minimum Joomla requirements, please see the following page, table at the bottom:
https://www.astemplates.com/joomla-template-documentation/115-157-template-installation
Especially pay attention on Recommended PHP settings:
max_execution_time = 300
memory_limit=512MB
upload_max_filesize=64MB
Regards, AS Team.
Warnung
Es soll ein anderer Datenbankserver als „localhost“ verwendet werden. Aus Sicherheitsgründen muss die Eigentümerschaft des Webhostings überprüft werden. Weitere Informationen dazu können hier docs.joomla.org gefunden werden.
We are checking this issue.
Regards, AS Team.
Es gibt nämlich einen Joomla Bug bei einer Version 3.7.4 welche nur den Datenbank-Host localhost zulässt und keine eigenständigen Mysql Server.
translation: there is a bug in Joomla Version 3.7.4 which let only lets use the Host "localhost" and no other Mysql Server.
If you cannot deliver template quickstart-002035 for Joomla 3.8.x I will prefer to get my money back. I can not install you buggy version...
Just release an updated which included the latest Joomla version, you can download it from your AS account, please let us know if you will have any problems.
Regards, AS Team.