Joomla! Template 002035 - Item Support

Olá eu comprei o template e não estou conseguindo fazer a instalação pelo arquivo as002035_quickstart.zip na fase de configuração do site ele não carrega as informações como posso proceder para fazer a instalação?
Hello JERLYGABRIEL,
Can you please provide us with more info? On which step of the package installation is it stopping to work?

Regards, AS Team.
Depois das configurações do site e do banco de dados em /installation/index.php#
o site fica na seguinte situação:
instalando...
na metade da execução do procedimento para, e não segue mais adiante!
Hello JERLYGABRIEL,
Are you trying to install it on live server or your localhost? What is your PHP version?

Regards, AS Team.
sim estou instalando em servidor local e a minha versão do php é PHP 5.6.25
Hello JERLYGABRIEL,
You have to increase 'memory_limit' and 'max_execution_time' parameters at least to 300.
These parameters you can find in php.ini file.

Regards, AS Team.
Olá eu alterei 'memory_limit' and 'max_execution_time' para 1024 e mesmo assim não instala o pacote, tem outra forma de instalar o template com o conteúdo de exemplo?
Hello JERLYGABRIEL,
Please be sure your server meets the following requirements:
https://docs.joomla.org/J3.x:Installing_Joomla#tab=Requirements

Regards, AS Team.
Sim ele atende, inclusive eu tenho instalado o joomla 3.7.4 nele e uso vários outros sites, só não esta instalando o pacote que baixei as002035_quickstart.zip

eu consigo instalar o joomla e depois colocar o template nele mas eu queria mesmo era instalar com o conteúdo exemplo.
Hello JERLYGABRIEL,
Please try to install it on your live server, please let us know if you will have any problems.

Regards, AS Team.
sim eu já tentei acontece o mesmo problema
http://servinfo.net é o servidor ao vivo inclusive verifiquei com o suporte hospedeiro que é o hosting está tudo certo.
Hello JERLYGABRIEL,
Please contact us via the following page and provide with an access to your server, we will check this issue for you and install the item and sample data: https://www.astemplates.com/questions

Regards, AS Team.
Hi guys, i buy this template and installed with quick method.
When i click in About Menu, he return a error page. In your demo page this not happend. How fix it?

Thnks!
Hello JERLYGABRIEL,
What is your website url please?

Regards, AS Team.
https://servinfo.net/
Hello JERLYGABRIEL,
For checking this issue can you please provide us with an access to your Joomla admin panel? The access info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
ok
Hello JERLYGABRIEL,
Everything is fine now, please check.

Regards, AS Team.
Item Name:
002035
Author:
Downloads:
20511
Sales:
2489
Created:
2012-02-01
Updated:
2019-11-04
Item Version:
3.6.0
Supported Joomla:
Joomla 3 Product
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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