Joomla! Template 002036 - Item Support

Dear Team,
I changed the contact information (Hours & Contacts) to suite my needs (European address, wanted to show some more fields) and now I do not see anything at all when I choose the "complete view". When I choose "slider" the contact form does not show and when I choose "tabs" there is a button for the form but when clicked nothing changes.
The website I am working on is not online yet but I have a similar problem on this site which is build on another AS template: so maybe this helps you to point me to a possible solution?
Hello ELLA051,
Our suggestion is to install the template using quick-start installation package and then make changes in the content, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation or you can ask for our installation or customization services using the following page:

Regards, AS Team.
Dear Team,
I actually used the quickstart package for both projects so that can not be the problem. I only changed the content of the fields and which fields should be displayed.
Hello ELLA051,
Our support team can help you to make it like on our demo preview page, for any customization requests please use the following page:

Regards, AS Team.
Did some more testing. When I change the template for the contact page to one of the Joomla standard templates everything is displayed correct. So definitely some mistake in one of the files of your templates. I now use an extension for the contact form.
Hello ELLA051,
We need to see the problem, can you please provide us with your site url please?

Regards, AS Team.
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