I have purchased this template (117-002036).
First, I have made a mistake abour the destination URL:
I have typed http://www.fysioflorianwde.nl.
This must be http://www.fysiofloriande.nl.
Secont I have instaled the quikstart option for
http://www.siccotest.nl/golriz for customizing the template.
When I go there, I receive the message:
The template for this display is not available. Please contact a Site administrator.
Please can you tell me what is wrong?
Best regerds,
Sicco Wieringa
e-mail: info@webwood.nl
AS Templates
POSTED: 2015-10-18
Hello SPWIERIN,
The url we fixed.
In case to help you we need an access to your Joomla admin panel please, the access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
spwierin
POSTED: 2015-10-19
Please can you let me know if you have received the admin information. I am not sure I followed the correct procedure.
Best regards,
Sicco Wieringa
AS Templates
POSTED: 2015-10-19
Hello SPWIERIN,
Our suggestion is completely reinstall the quick-start package, you have some missed files, probably the package was not fully unzipped.
Regards, AS Team.
spwierin
POSTED: 2015-10-19
Hello,
Thank you for your suggestion.
I uploaded the quick-start zip file, unzipped it at the server and installed the site.
Unfortunataly, the same situation.
Regards,
Sicco Wieringa
AS Templates
POSTED: 2015-10-19
Hello SPWIERIN,
The issue with your site is fixed, the was an error in sql file. In few hours we will release a new package with updated and fixed quick-start installation package. We are sorry for the inconvenience.
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I have purchased this template (117-002036).
First, I have made a mistake abour the destination URL:
I have typed http://www.fysioflorianwde.nl.
This must be http://www.fysiofloriande.nl.
Secont I have instaled the quikstart option for
http://www.siccotest.nl/golriz for customizing the template.
When I go there, I receive the message:
The template for this display is not available. Please contact a Site administrator.
Please can you tell me what is wrong?
Best regerds,
Sicco Wieringa
e-mail: info@webwood.nl
The url we fixed.
In case to help you we need an access to your Joomla admin panel please, the access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
Best regards,
Sicco Wieringa
Our suggestion is completely reinstall the quick-start package, you have some missed files, probably the package was not fully unzipped.
Regards, AS Team.
Thank you for your suggestion.
I uploaded the quick-start zip file, unzipped it at the server and installed the site.
Unfortunataly, the same situation.
Regards,
Sicco Wieringa
The issue with your site is fixed, the was an error in sql file. In few hours we will release a new package with updated and fixed quick-start installation package. We are sorry for the inconvenience.
Regards, AS Team.
Thank you for the good support.
Best regards,
Sicco Wieringa