Joomla! Template 002036 - Item Support


we used as002036 and loved it!
after a server update we wanted to update the template as well. But unfortunately we can't get it back running.
After installing the templete via backend in the normal way you can see the fils via ftp but you can't select it in the backend.
If I install an other template there is no problem like this...

What am I doing wrong?
Regards, Matthias
Hello KRAWIE77,
Can you please provide us with more info? How you updated it, what Joomla version did you have before update and after and what template version did you have? Hope you made backup before update.

Regards, AS Team.
Hello AS Team,

I am not sure must be 2.5 or 3 was about 2 years ago we lounched the site.
We put up the latest version of Joomla 3.3.6 and had a tough time to get your templete going. The issue was you can install it the normal way but it doesn´t show up in the backend so you can select it. We figgured out that it came up in the "extension manager" under "discover" then selected and installed. Finally it works.

But an other question: We also want to get the slider going. We did the setups like in the dokumentation. But where do you store the pictures and how do you link it? We created different articels with the pictures in a spezial categorie. But the slider does not show the pics.

Tanks a lot!

Regards Krawie
Hello KRAWIE77,
Seems you have not installed the template sample data during the package installation, without the data your site will not look like our demo preview, our suggestion is to reinstall the package, please be sure you choose the template sample data, for more info please see the template documentation -> Finalization paragraph:

Regards, AS Team.
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