Hello there, if bought this item twice over two differnet accounts.
I've included this in the last joomla version 2.5.8.
At one site i've got the problem, that the slider doesn't work in any kind. And at the other site it is working correctly.
The Server provider, for both websites is the same.
My problem is that the first slide images is shown on the frontend, but no slider control, or slider effects work.
I've reinstalled the whole joomla version and created a new mysql database, but this hadn't any positive effects.
It would be wonderful, if you have any idea...
Best regards Bjoern
AS Templates
POSTED: 2013-01-16
Hello JSGREENKEEPING,
We think there is some conflict between extensions, please try disable all extensions one by one. Can you please provide us with the site URL? We would like to see the issue.
Regards, AS Team.
jsgreenkeeping
POSTED: 2013-01-17
Hello again,
like I told you, the slider doesn't work anyway. I've tried your advice to deactivate the extensions, one by one.
This doesn't have any positive effect.
The link, of the website where the slider works is:
www.lichtblick-team.de/index.php
The link, of the website where the slider doesn't work is:
www.js-greenkeeping.de/index.php
I've only added a site background, to the index.php via html.
I don't think, that's the reason for the problem.
Best Regards Bjoern
AS Templates
POSTED: 2013-01-17
Hello JSGREENKEEPING,
Please provide us with an access to the Joonla admin panel, we have to check this issue.
Regards, AS Team.
jsgreenkeeping
POSTED: 2013-01-18
jsgreenkeepig again,
Hi there,
as you wish, i created a new user account for you to check the problem with the slider.
Best regards Bjoern
AS Templates
POSTED: 2013-01-18
Hello JSGREENKEEPING,
The problem comes from the facebook extension, the extension doesn't have jQuery noConflict functionality, we disabled the extension, now slider works fine.
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I've included this in the last joomla version 2.5.8.
At one site i've got the problem, that the slider doesn't work in any kind. And at the other site it is working correctly.
The Server provider, for both websites is the same.
My problem is that the first slide images is shown on the frontend, but no slider control, or slider effects work.
I've reinstalled the whole joomla version and created a new mysql database, but this hadn't any positive effects.
It would be wonderful, if you have any idea...
Best regards Bjoern
We think there is some conflict between extensions, please try disable all extensions one by one. Can you please provide us with the site URL? We would like to see the issue.
Regards, AS Team.
like I told you, the slider doesn't work anyway. I've tried your advice to deactivate the extensions, one by one.
This doesn't have any positive effect.
The link, of the website where the slider works is:
www.lichtblick-team.de/index.php
The link, of the website where the slider doesn't work is:
www.js-greenkeeping.de/index.php
I've only added a site background, to the index.php via html.
I don't think, that's the reason for the problem.
Best Regards Bjoern
Please provide us with an access to the Joonla admin panel, we have to check this issue.
Regards, AS Team.
Hi there,
as you wish, i created a new user account for you to check the problem with the slider.
Best regards Bjoern
The problem comes from the facebook extension, the extension doesn't have jQuery noConflict functionality, we disabled the extension, now slider works fine.
Regards, AS Team.