Joomla! Template 002044 - Item Support

Hi Purchased as002053 Virtumart Template i have installed it into my server its showing one error. Please let me know what to do now .The error is this

Error

vmError: Warning, the Safe Path is not accessible (does not exist or no permission), for safety reasons it is very important to create a folder in a path not accessible by an URL or unguessable name, create also a folder 'invoices' and 'keys' in it to store your sensitive data secure. Our suggested path is for your system '/home/artgasr3/public_html/vmfiles/'.
You can also use complex folder name as 'password' for example '/home/artgasr3/public_html/artgallaryusa.net/administrator/components/com_virtuemart/q6yUmzQl4pWn/'. Use this link to the config
This error is in the Joomla administration when i click on virtumart then it shows.
Hello MACKINFO12,
We are sorry, we do not see item 002044 under your account, please use appropriate template comments page.

Regards, AS Team.
Hi my site is down . I When i talked to my Hosting company they said that your site is down due to application Can you please check this .the Template is as002048. I purchased it last year .
And domain name is www.jpsdinfo.com
Please check this .and reply me


Thanks
Hello MACKINFO12,
We are sorry, we do not see the item 002044 under your account.

Regards, AS Team.
Item Name:
002044
Author:
Downloads:
15602
Sales:
2069
Created:
2012-11-21
Updated:
2023-11-30
Item Version:
4.0.0
Supported Joomla:
Joomla 5 Product
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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