Joomla! Template 002043 - Item Support

I have been trying to install this for two days now, and I still get the same error. The template uploads with an error, and nothing happens when I upload/install the extensions file. The front end shows "MISSING_JAT3_FRAMEWORK_PLUGIN" when I make it a default template.

Please help! I'm not a pro - my web hosting company installed Joomla! for me, and I just do the design stuff that does not involve complex coding.

We recommend to use quick start installation package. More details you can find here :

or here:

If you still have a problem with installation, you can order our installation service :

Regards, AS Team.
I already have my Joomla! site built, and I just want to change the template. I uploaded the basic template, and I can see it from the back end, but the front end still says "MISSING_JAT3_FRAMEWORK_PLUGIN." I tried to upload the extensions, but nothing happened when the upload was finished. There was nothing to install.

I have created a website from a Joomla! template previously, and had no problems. Why is this one different?


Please provide us with an access to admin panel (superuser permission) via contact us page :

Regards, AS Team.

I am having a problem with image resolution on the front end of the site. Even a hi-res photo will look blurry when someone clicks on a product. The thumbnails look great, and when they click the image, the popup looks perfect. But, for some reason, the display picture always looks blurry. I have tried images of all sizes and resolutions, and it's always blurry. Please help!

You have to copy 'Used url' link and paste it in 'Used thumb url' in Product - Product Images , and save it. That mean the original and thumb image size should be equal. It will solve the problem.

Regards, AS Team.
You have been most helpful with this template - thank you. I do have one more question: I have looked high and low, and cannot find where the logo on the front page is stored. I am finished with my site, except for the logo, and have been stuck for days trying to figure it out.

Please tell me where to find this logo and replace it with my own.


Maggie Lyon

You can find it in templates / as002043 / images / logo.png

Regards, AS Team.

I have found that my product images are not showing up as they should. Each image is stretched, for unknown reasons. Once you click on the image, its popup window shows the correctly-proportioned photograph.

How can I get the original image to show up in the correct proportions?

We are sorry, your license for our support has expired 2014-02-15

Regards, AS Team.
So, the moment my support expires, I start having problems? Classy.
No any problems. The license grants you access to download the item/design for a period of 365 days after the date of purchase. During this period, the item/design will be upgraded regulary and your license grants you permission to download these upgrades and receive our technical support. After your license expires, you may continue to use the templates your entitlements allow for, so the templates are not time-limited.

Regards, AS Team.
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