Joomla! Template 002050 - Item Support

Why is this happening when trying to install the quickstart folder.

Warning: require_once(/hermes/bosnaweb18a/b1643/ipg.fbcatticaorg/joomla3/administrator/includes/defines.php): failed to open stream: No such file or directory in /hermes/bosnaweb18a/b1643/ipg.fbcatticaorg/joomla3/administrator/index.php on line 37 Fatal error: require_once(): Failed opening required '/hermes/bosnaweb18a/b1643/ipg.fbcatticaorg/joomla3/administrator/includes/defines.php' (include_path='.:/usr/local/lib/php-5.5.22-amd64/lib/php') in /hermes/bosnaweb18a/b1643/ipg.fbcatticaorg/joomla3/administrator/index.php on line 37

Why is this file missing in the download?
Hello JRUSSE12,
Try to download the package one more time and reinstall it, we think it was not fully downloaded, what is the size of the downloaded zip file?

Regards, AS Team.
36.2 mb
Hello JRUSSE12,
What is your PHP version and during which installation step are you receiving these error messages?

Regards, AS Team.
I created a folder in my root called joomla then inserted the administrator folder into it. Then I try and load www.mysite.com/joomla/administrator/index.php

PHP version
5.5.22
PHP Version
5.5.22

I'm recieving the error message on the first step. I load the administrator folder in to a joomla folder on my root index. I then navigate to mysite.com/joomla/administrator/index.php
Hello JRUSSE12,
We need an access to your Joomla admin panel please. The access info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
My site is now working. For some reason when I either downloaded or extracted the quickstart it was missing a large portion of the files. I re-
downloaded the files and the extraction worked correctly.
Item Name:
002050
Author:
Downloads:
5221
Sales:
1109
Created:
2013-05-09
Updated:
2017-08-31
Item Version:
2.2.0
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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