Joomla! Template 002051 - Item Support

When I zoom this very page and other page/customisation page of yours it goes out of my computer screen.

Please provide us with URL, we have to see the issue.

Regards, AS Team.
The url is this....
We need your site url please.

Regards, AS Team.
Firstly I was talking about your own site make your own site better to comment here and see the comments. That's why I gave your own sites Url.
Now let me come to my site. Your can see under the Home there are five images in a row the the row does not fit into the width of the page. When it is 4 images it fits correctly but if I make 5 images it does not.

There is mistake in your template designing.
I can't wait I am making it 4 row better check with this template and make proper corrections and pass on the code to be implemented in the template.

Can you please provide more information, like position number and module type.

Regards, AS Team.
There exists zooming problem in my site. If I zoom in less the product goes to a single row vertically. If I zoom out then the product fits the page correctly.

So the template has zooming problem.

We recommend you to use a larger image size for normal viewing zoom option.

Regards, AS Team.
For the first question. You asked the module No.

That is the Special Services module where you have Skin Care, Aromatherapy, Massage and Bridal Services.

Only these four images we can put there if we put one more image the image never fits the page ends and leaves gaps. Ask your template designer to check these, he has failed to check this.

As for the 2nd question.

Wrong advice. Trying to escape from the problem.

It is your own image Featured Products which is showing that. Inform your template designer to rectify this anomoly in the template.

After making the rectification you can send me the code file to for uploading.
1. Did you set number of articles and columns accordingly? You must to know that Bootstrap framework has 12 columns grid, it will not looks good if you will set it to show 5 columns.

2. Your images are too small, for example this one:
The dimensions of this image is 179px × 267px, the zoom feature can't work with small images, there is nothing to zoom.

Regards, AS Team.
When people avoid using inline codes in css style sheets you have used that.

Inline styles should never be used. We are dealing with articles here. There will be lots of pages.

When I change the size of fonts in the body in tmpl.default.css the article content size does not change.

margin: 0px;
line-height: 19px;
font-family: Arial,Helvetica,sans-serif;
font-size: 13px;
color: #333;
background: rgba(255, 255, 255, 1);

Now I am unable to change the size of all the page contents in CSS style sheets.

I thought of introducing my clients to your template but it seems you have lots of problems in your template. It is not user friendly to work with.
The font size you can change using the template General Configuration Parameters -> Body Font Size parameter, or you can create your own css and put it in the style.custom.css file.

Regards, AS Team.
I have purchased your template last year and today I renewed it.

I found that your latest version has removed glitches which was there in last year template.

http://...../index.php/cart Last year your url looked like this but this year it is.

http://...../index.php/my-cart/cart - correct one.

But in last year template if we click on product details the show cart does not take to my-cart but to product display page.

Which codes need to be updated to correct these. I can change that file

To make it more simple...

My site is

The problem is with 'show cart'

When I click 'show cart' popup menu it should function just like 'my-cart' menu. MY-CART menu as you know directly takes to the sale page.

I changed the padded.php file there adding my-cart.

It then works in front page but on other pages it never takes to MY-CART pages.

Concluding wherever there is this menu 'show-cart' it should directly take to 'my-cart' menu. Then our problem gets solved.

Sorry, we are not understanding your problem. My cart menu redirect to Shopping cart area, where user can see and edit all products in the shopping basket, select shipping method, and after that going to Check Out and follow registration steps.

Regards, AS Team.
Go to my site

or your own replica site.

Both works same. So you can work on any site for checking purpose.

You need to practically work on the site by clicking.

Click on 'Add to Cart' and then 'show-cart' popup.

Note the page.

Next click on MY-CART' see the page that it goes.

The pages are different.

We like the MY-CART' page only.


Did you made any updates?

Regards, AS Team.
No upadates made. Today I downloaded you template which does not have those mistake.

You have made updates to your joomla template somewhere in August 2015 while I have the template downloaded on May 2015.

If you can update the files you have changed from May 2015 to August 2015 I can include those files.
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