Joomla! Template Support History - 002051

coll8support

POSTED: 2018-07-16

Hi there,
I purchased the AS 002051 template back in May and have deployed it on a client test website. http://176.32.230.12/energytest.co.uk/

There seems to be an issue on the responsive aspect on most pages when viewed on a mobile phone - I am using iPhone 5s. When you start to scroll, items below the header positions DROP down quite obviously. I have tried placing content in various positions, i.e. as-position-5 and as-position-6 or swapping around the order so text more at top or image module, but it doesn't seem to make a difference. It always drops down.

It is very noticeable and jarring for a viewer to the site. Please, can you tell me how to fix this?

Thank you and regards
Jamie
Coll8.net

AS Templates

POSTED: 2018-07-16

Hello COLL8SUPPORT,
Can you please provide us with the problem screenshot? Please upload it on your server and let us know the link.

Regards, AS Team.

coll8support

POSTED: 2018-07-17

Please see the link below to my shared google drive folder with two screenshots that are showing the issue.

https://drive.google.com/open?id=1G76ah-tumZC1oW_UnSADXt5LqaSICe1W

1st image - initial_image_mobile.png is how it looks on loading on a mobile phone. It looks pretty much as expected.

2nd image - on-scroll-mobile.png is how it looks with ANY screen movement. The image drops significantly and noticeably.

Please, can you advise how I may be able to sort?

Thanks and regards
Jamie
Coll8 .net

AS Templates

POSTED: 2018-07-17

Hello COLL8SUPPORT,
Please add the following class in the media.768.css file:

#header-row + div:empty
{
display: none;
}

or please provide us with an access to your Joomla admin panel and we will add it for you.

Regards, AS Team.

coll8support

POSTED: 2018-07-18

Thank you. I have added the class and this has helped.

Really appreciated.
Jamie

Joomla! Template 002051 - Item Support

AS Designing Templates Club