Joomla! Template 002057 - Item Support

HI AS Team,
Please help, i choose template with item no 002057, then i click "buy" menu the i pay through my paypal account, but when i go to my purchased item, the template that i just pay is item 002031.

This is not my first time to buy website template on As design, so i little bit familiar already the process. the things that i realized not normal is i did transaction twice as the first time the credit card was unsuccessful.

The template that i bought is for my client and the template paid used his Credit card and he agreed with the Item 002057.

I haven't download yet the template (002031).

Here i need the AS design team help to replace my order to the Item 002057.

I say thanks advance an waiting yours good news.


Hi Astemplates, is there any solution for above case ?

Hello AMEDTT1015,
We are sorry, we cannot provide you with exchange because the template was downloaded 2017-04-13 at 15:02:16 IP address

Regards, AS Team.
Hi As.
Actually i haven't download yet,, when I click download menu I realized that the template isn't the template I ordered.

As i know that As template could monitor whether the template use or no.

Anyway,, It's interensting to know why the template i choose changed automatic to the other template. i click buy menu on the item 002057 instead of 002031.


Hello AMEDTT1015,
We are sorry, accordingly to our and PayPal logs you have purchased template 002057, you can see it also in PayPal payment notification.

Regards, AS Team.
Yes, as I predict that AS template will no believe what i inform.
even this is become extra cost for me I decide to do another transaction with buy the new one (item 002057).

Honestly, i do really familiar how to buy a template from As, i don't know what happened when transaction the item come was not i expected.

hello as templates.

i got this notification after i have just installed the template :

Only variables should be assigned by reference in C:\xampp\htdocs\trimas\administrator\components\com_phocagallery\libraries\phocagallery\file\filethumbnail.php on line 24

how to solved it

Hello AMEDTT1015,
All such notes you can easy disable in your Joomla admin panel -> Global configurations -> Server by changing the Error report parameter to 'None'.

Regards, AS Team.
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