Joomla! Template 002057 - Item Support

Hi. I am installing AS2057 template over LAMP with PHP7, but seem to be an error because the wizard looks completely blank. Do you know if this behavior has been seen before?
Hello MVERGARA,
What is your website url please? Can you provide us with an access info to your website Joomla admin panel?

Regards, AS Team.
Hi: In fact I am unable to show you that, because the URL (front and backend) do not show anything. Just after running the wizard, I cant see anything. :-(
Hello MVERGARA,
Are you able to install default Joomla package from joomla.org website?

Regards, AS Team.
How get refund. I am unable to update the template.
Hello MVERGARA,
Joomla template can be updated by replacing the changed files via FTP only, the list of updated files you can find here:
https://www.astemplates.com/joomla-template-news/212-002057

Regards, AS Team.
Ok. I updated the files manually, but where should I add or change the updated extensions?
Hello MVERGARA,
If you do not have any problems with as-menu and/or map extensions we do not recommend to install them, otherwise you have to install them via Joomla install extensions page, here you can find some more info: https://help.joomla.org/proxy/index.php?keyref=Help38:Extensions_Extension_Manager_Install#How_to_Access

Regards, AS Team.
Item Name:
002057
Author:
Downloads:
17998
Sales:
1795
Created:
2013-11-15
Updated:
2023-03-06
Item Version:
4.0.0
Supported Joomla:
Joomla 5 Product
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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