Joomla! Template 002057 - Item Support

Hello unfortunately I am unable to manually install the quick start template. My hosting provider is I have extracted the files. Uploaded the extracted files to my site's directory with filezilla ftp client. Created the MySql Database but when I got thru the install process I get an error stating the it cannot connect to the database. So the install never completes.

I have contacted 50webs support on this issue and their recommendation is to use the cpanel to install joomla 3.6.5 then upload the non quick start template. There has got to be a way to get the quick start template loaded your assistance in this matter is greatly appreciated.
It is doesn't matter how you installing the package, via FTP or cPanel, in both cases it should work for you. There is a problem that you cannot connect your database, it meas you put some wrong information, it can be your hostname, username, password or database name, this information you can receive from your hosting provider or you can check it in your cPanel.
Even if you will try to install the default joomla package from website you will receive the same database connection error message.
Our suggestion is to check the connection info.

Regards, AS Team.
Having difficulty with installing chat module to site. I'm unfortunately not very keen on how it can be done. Any assistance that can be given would be greatly appreciated.
I am having issues with inserting this code just before the </body> tag.

<!--Start of Script-->
<script type="text/javascript">
var Tawk_API=Tawk_API||{}, Tawk_LoadStart=new Date();
var s1=document.createElement("script"),s0=document.getElementsByTagName("script")[0];
<!--End of Script-->

Paste this code into your websites HTML (just before the </body> tag).

Not sure how to do this any assistance will be greatly appreciated thank you?
You have to put it in the templates index.php file.

Regards, AS Team.
Dear AS Team,

Love the template and the site is really starting to come along. But, I have one problem I can seem to figure out. I have made changes to the Welcome to Technoweb Article and have removed the read more link from the article with the view source tool. However, when I view my changes the read more button is still there? I have searched on line for an answer, but can't seem to find one your assistance is greatly appreciated. My site is
Also AS Team,

I have enabled on the site. If you look in the lower right corner you will see a blue that says online. You will be able to chat with me in real time. Thank you for your assistance.

Can you please provide us with an access to Joomla admin panel via Special Info in your AS Templates account.

Regards, AS Team.
So you want admin access to my account with my hosting provider?
We need an access to your Joomla admin panel please only?

Regards, AS Team.
OK, information has been posted in special info
Dears As Team,

I've plugged in my login credential to the Joomla Admin Panel. Any assistance with removing the read more button in the Welcome to Technoweb section is appreciated. Thank you.

Check it now.

You should hide read more option in module manager -> REMOTE SUPPORT SOLUTIONS FROM COHESION TECHNOLOGIES .

Regards, AS Team.
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