Joomla! Template 002057 - Item Support

Hi There,

I just spent a looooong time trying to do one of the simplest thing I have done many times before with Joomla without any success... Embarrassing, but maybe I am missing something specific to the bootstrap and your templates.

I set up a new contact in a category and linked it to a registered user. I created a new menu item to a Single Contact in order to have a contact form presented to the user... Whatever I do, I cannot get a form to display the text entry fields. I can see the contact's information, depending on whether I choose "Plain", "Sliders" or "Tabs", but that's as far as I go...

Any ideas?

Thank you.
What is your site url please? We need to see this issue. Please provide us with an access to your Joomla admin panel, the access info please put in the Special info area under your purchased items section of your AS account.

Regards, AS Team.
Did as requested. Needless to say, please keep the site and the credentials confidential. Also, please document whatever changes are made.

I look forward to feeling dumb after you resolve this...;-)...

Many thanks.
You have not configured it under Contact Display options, our suggestion is to install this template using quick-start installation package.
The package should be installed like regular Joomla installation, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.

Regards, AS Team.
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