Joomla! Template 002059 - Item Support

Using the Joomla! Web Installer, I am getting this error on the database configuration

Could not connect to the database. Connector returned number: Could not connect to MySQL.
Hello MAGLIOTTI,
It means you put some wrong data, it maybe you localhost name, database name or password, you have to contact your hosting provider and ask for the info. Sorry, we can't help you in this case.

Regards, AS Team.
ok thanks
Hello,

Is there a way to change the menu button on the mobile, currently it uses the drop down navigation button. Is it possible to change to a similar menu as it is on the desktop.
Hello MAGLIOTTI,
Sorry, the template doesn't have such option, it should be developed.

Regards, AS Team.
I have recently experienced the, so called, " joomla white screen of death" problem. If I were to remove joomla, could the content of the template be restored with a backup.
Hello MAGLIOTTI,
Sorry, not quite understand your question, do you mean the template sample data? If so, to make your website looks exactly like our demo preview you have to install it using quick-start installation package.
The package should be installed like regular Joomla installation, here you can find some more info:
https://www.astemplates.com/joomla-template-documentation/218-002059

Regards, AS Team.
I have had the template installed for 2 years and everything was working, so I don't need help installing, I would like to know why everything stopped working when a Joomla update became available, should I not update Joomla anymore? Also, I noticed that my license had expired, could that be the reason, and if so, could you please notify when these things expire, because I was not aware, and now I have to rebuild my site from the beginning.
Hello MAGLIOTTI,
Sorry, we don't know what happened with your Joomla update, we are always suggest to perform backup before any update.

Regards, AS Team.
Item Name:
002059
Author:
Downloads:
11890
Sales:
1506
Created:
2013-12-05
Updated:
2017-04-06
Item Version:
2.1.0
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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