Joomla! Template 002063 - Item Support

Hello,

I just installed the quickstart on my hosting account and I am getting the following error. How do I resolve this issue?

Fatal error: Class 'JFactory' not found in /home/nextgen/public_html/libraries/joomla/session/session.php on line 807

Thank you for your time!

Hello NEXTGEN,
Can you please provide us with an access to your Joomla admin panel? We have to see this issue. The info please put in the Special info area under your purchased items section of your AS account.

Regards, AS Team.
That is coming up before install has happened. Not able to access the Admin panel. I have deleted the files and am reinstalling now. I will see if that works.
Item Name:
002063
Author:
Downloads:
9585
Sales:
1499
Created:
2014-02-05
Updated:
2019-10-15
Item Version:
2.6.0
Supported Joomla:
Joomla 3 Product
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

AS Designing Templates Club

Templates Club
Get an access to all 94 items designed and developed by AS Designing team plus all the future items which will be released over the course of your club subscription.

Price starting from $59.00