I have actually overwritten your steps. All the three articles have now an own category and the modules are connected to each category. But It is a pity I have the same problem. It is still not responsive and the information behind the read more buttons is shown on the homepage.
Why it is not working?
Last question: In which file I have to insert the favicon.ico?
AS Templates
POSTED: 2015-06-02
Hello ELILRURU,
As we posted in the previous post you have to create a menu items for each of your articles like you did for services page.
It is not responsive because of changes in css, here is an example:
favicon.ico you have to put in the template's root folder:
www.yoursitename/templates/as002063/
Regards, AS Team.
elilruru
POSTED: 2015-06-02
Dear AS Team,
So you suggest that I have to delete the padding and use the fourth box. Is it any other option in this case?
The favicon.ico is already in the root folder. I also deleted the cache memory of the browser. I tried a couple of times and it is not working. That is why I am asking in which file to insert it so I can see it.
Regards,
El
AS Templates
POSTED: 2015-06-02
Hello ELILRURU,
We do not see the ico, it should be here:
http://s575277074.online.de/templates/as002063/favicon.ico
Please delete the left padding and set bootstrap column size for the modules to 4 instead 3, the parameter you can find under the module Advanced options.
Regards, AS Team.
elilruru
POSTED: 2015-06-02
Dear AS Team,
thank you very much for the help and for the fast answers!!!
The file of the favicon that I generated was not right, I just created a new one and it worked.
I changed the advanced options from 3 to 4 and now are the boxes responsive as well.
But I am still stucked only at one thing and this are the two boxes on the home page. The text after the readmore button appears not in a new window but on the homepage under the boxes.
For the services menu i did not create a new menu item. I just checked yesterday again my steps and they are the same for each box.
What do you mean exactly with two menu items like for the services??? If I create two new items they will appear in the main menu, of course I can hide them but it is just not working.
I hope you could help me further in details by the last problem!
Thanks in advance, you are great!
Regards,
El
AS Templates
POSTED: 2015-06-03
Hello ELILRURU,
You can create a new menu with menu items which is not necessary to publish on your website.
Regards, AS Team.
elilruru
POSTED: 2015-06-03
Hello AS Team,
i created two menu items and connected them to the articels in position 6. It is still not working.
Please take a look at it once again and I hope we can find a solution!
Regards,
El
AS Templates
POSTED: 2015-06-03
Hello ELILRURU,
Please provide us with an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your As account.
Regards, AS Team.
elilruru
POSTED: 2015-06-03
Hello AS Team,
i put the access info in the Special info area.
Regards,
El
AS Templates
POSTED: 2015-06-03
Hello ELILRURU,
In which menu you have put your articles menu items and what is the items names?
Regards, AS Team.
elilruru
POSTED: 2015-06-03
Hello AS Team,
1. Menu item: Profile-to references (article: Our References)
2. menu item: contact-us-profilepage (article: Contact Us)
Regards,
El
AS Templates
POSTED: 2015-06-04
Hello ELILRURU,
But you have to create a new menu, please see our previous post, and in this menu new menu items, the menu items should be published, just do it.
Regards, AS Team.
elilruru
POSTED: 2015-06-30
Hello AS Team,
I have problems with the contact form, it is not working and now by changing the sender information the last conatct us page disappeared completely and the domainname is again the old one. Could you please advise me which old settings there were (sender information: from address, reply to address)
Thanks,
El
AS Templates
POSTED: 2015-06-30
Hello ELILRURU,
What error message do you receiving, can you please provide us with more info? Have you checked Joomla documentation:
https://help.joomla.org/proxy/index.php?option=com_help&keyref=Help34:Components_Contacts_Contacts_Edit
Regards, AS Team.
elilruru
POSTED: 2015-06-30
Hello AS Team,
please take a look at the 404 error page when I click on the page contact us in the main menu: http://www.factfinders-berlin.de/index.php/contact-us
I just changed the infos to try something - after that appeared the 404 error. I have changed:
Components - AcyMailing - Configuration - Sender Information - From Address - Reply to Address
Please take a look and tell me what is wrong!
Thanks!
Best,
El
AS Templates
POSTED: 2015-07-01
Hello ELILRURU,
Please be sure you have not disabled or unpublished the contcts page in your Joomla admin panel under Components -> Contacts.
Regards, AS Team.
elilruru
POSTED: 2015-07-01
Hello AS Team,
thanks, I fixed it. The problem is that when a person from outside send us a comment through the contact form on the contact us page, the e-mail is not delivered. The contact form is not working.
Best,
El
AS Templates
POSTED: 2015-07-01
Hello ELILRURU,
What kind of error message are you receiving? Probably your hosting provider has some spam filter which blocks emails.
Regards, AS Team.
elilruru
POSTED: 2015-07-07
Dear AS Team,
where I should set up the Mail Server so that the contact form works?
I have contacted my Hosting Provider and they told me that I have to configure the Mail Server, but where?
The owner of the website is not receiving e-mails, which are sent through the contact from.
Best,
El
AS Templates
POSTED: 2015-07-07
Hello ELILRURU,
Please check the following article, hope it will help you:
http://www.astemplates.com/faq/how-to-setup-mail-in-joomla
BTW, as we know, mail server should be included in your hosting package.
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Why it is not working?
Last question: In which file I have to insert the favicon.ico?
As we posted in the previous post you have to create a menu items for each of your articles like you did for services page.
It is not responsive because of changes in css, here is an example:
#featured-row .container {
margin-bottom: 0;
margin-top: 0;
padding-left: 240px;
}
favicon.ico you have to put in the template's root folder:
www.yoursitename/templates/as002063/
Regards, AS Team.
So you suggest that I have to delete the padding and use the fourth box. Is it any other option in this case?
The favicon.ico is already in the root folder. I also deleted the cache memory of the browser. I tried a couple of times and it is not working. That is why I am asking in which file to insert it so I can see it.
Regards,
El
We do not see the ico, it should be here:
http://s575277074.online.de/templates/as002063/favicon.ico
Please delete the left padding and set bootstrap column size for the modules to 4 instead 3, the parameter you can find under the module Advanced options.
Regards, AS Team.
thank you very much for the help and for the fast answers!!!
The file of the favicon that I generated was not right, I just created a new one and it worked.
I changed the advanced options from 3 to 4 and now are the boxes responsive as well.
But I am still stucked only at one thing and this are the two boxes on the home page. The text after the readmore button appears not in a new window but on the homepage under the boxes.
For the services menu i did not create a new menu item. I just checked yesterday again my steps and they are the same for each box.
What do you mean exactly with two menu items like for the services??? If I create two new items they will appear in the main menu, of course I can hide them but it is just not working.
I hope you could help me further in details by the last problem!
Thanks in advance, you are great!
Regards,
El
You can create a new menu with menu items which is not necessary to publish on your website.
Regards, AS Team.
i created two menu items and connected them to the articels in position 6. It is still not working.
Please take a look at it once again and I hope we can find a solution!
Regards,
El
Please provide us with an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your As account.
Regards, AS Team.
i put the access info in the Special info area.
Regards,
El
In which menu you have put your articles menu items and what is the items names?
Regards, AS Team.
1. Menu item: Profile-to references (article: Our References)
2. menu item: contact-us-profilepage (article: Contact Us)
Regards,
El
But you have to create a new menu, please see our previous post, and in this menu new menu items, the menu items should be published, just do it.
Regards, AS Team.
I have problems with the contact form, it is not working and now by changing the sender information the last conatct us page disappeared completely and the domainname is again the old one. Could you please advise me which old settings there were (sender information: from address, reply to address)
Thanks,
El
What error message do you receiving, can you please provide us with more info? Have you checked Joomla documentation:
https://help.joomla.org/proxy/index.php?option=com_help&keyref=Help34:Components_Contacts_Contacts_Edit
Regards, AS Team.
please take a look at the 404 error page when I click on the page contact us in the main menu: http://www.factfinders-berlin.de/index.php/contact-us
I just changed the infos to try something - after that appeared the 404 error. I have changed:
Components - AcyMailing - Configuration - Sender Information - From Address - Reply to Address
Please take a look and tell me what is wrong!
Thanks!
Best,
El
Please be sure you have not disabled or unpublished the contcts page in your Joomla admin panel under Components -> Contacts.
Regards, AS Team.
thanks, I fixed it. The problem is that when a person from outside send us a comment through the contact form on the contact us page, the e-mail is not delivered. The contact form is not working.
Best,
El
What kind of error message are you receiving? Probably your hosting provider has some spam filter which blocks emails.
Regards, AS Team.
where I should set up the Mail Server so that the contact form works?
I have contacted my Hosting Provider and they told me that I have to configure the Mail Server, but where?
The owner of the website is not receiving e-mails, which are sent through the contact from.
Best,
El
Please check the following article, hope it will help you:
http://www.astemplates.com/faq/how-to-setup-mail-in-joomla
BTW, as we know, mail server should be included in your hosting package.
Regards, AS Team.