The template for this display is not available. Please contact a Site administrator.
How can I change this?
http://prntscr.com/fbllwr
AS Templates
POSTED: 2017-05-24
Hello BENB289,
Have you installed this template using quick-start installation package?
Detailed documentation you can preview here: https://www.astemplates.com/joomla-template-comments/232-002064
Please be sure you choose the template sample data installation during the Finalization step.
Regards, AS Team.
BenB289
POSTED: 2017-05-24
I've installed the quickstart using the instructions, however, once the file has unzipped, I am unable to proceed after that point.
AS Templates
POSTED: 2017-05-24
Hello BENB289,
Please be sure you deleted all files from your previous installation.
Regards, AS Team.
BenB289
POSTED: 2017-05-24
Now I am getting told it has been successfully installed, but I can't do anything after that.
http://prntscr.com/fbn8y2
AS Templates
POSTED: 2017-05-24
Hello BENB289,
For checking this issue we need an access to your Joomla admin panel and server via FTP, the access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
BenB289
POSTED: 2017-05-24
Previous issue has been resolved, I forgot to remove the old config file. However, after removing that, this issue has occured.
http://prntscr.com/fbp3p8
BenB289
POSTED: 2017-05-24
http://firehostredux.net/
Also, I am having some issues with the template itself here:
http://prntscr.com/fbpwbg
This carries all the way down.
AS Templates
POSTED: 2017-05-24
Hello BENB289,
All these notes you can easy disable in your Joomla admin panel -> Global configurations -> Server by changing the Error report parameter to 'None'.
Regards, AS Team.
BenB289
POSTED: 2017-05-24
I can't access the admin panel, I get Error 0. Shown in the screen shot above on the second to last ticket I posted.
BenB289
POSTED: 2017-05-25
Current Issues: Can't write to log file, so I can't update Joomla.
Whenever I Save and Close: "The file Cache Storage is not supported on this platform."
AS Templates
POSTED: 2017-05-25
Hello BENB289,
All these issues related to your server permissions, please check the following post, hope it will help you:
https://forum.joomla.org/viewtopic.php?t=803017
Regards, AS Team.
BenB289
POSTED: 2017-06-05
I am still having issues with the template, anytime I attempt to do anything I get this error: "The file Cache Storage is not supported on this platform.". Also, upon installing it, I had 2 navigation bars.
You can find the website here: firehostredux.net
AS Templates
POSTED: 2017-06-06
Hello BENB289,
What PHP version do you use on server? If it PHP7 try to switch to PHP5.6.3
Current template did not updated for PHP7 usage yet.
Get an access to all 94 items designed and developed by AS Designing team plus all the future items
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Price starting from $59.00
How can I change this?
http://prntscr.com/fbllwr
Have you installed this template using quick-start installation package?
Detailed documentation you can preview here: https://www.astemplates.com/joomla-template-comments/232-002064
Please be sure you choose the template sample data installation during the Finalization step.
Regards, AS Team.
Please be sure you deleted all files from your previous installation.
Regards, AS Team.
http://prntscr.com/fbn8y2
For checking this issue we need an access to your Joomla admin panel and server via FTP, the access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
http://prntscr.com/fbp3p8
Also, I am having some issues with the template itself here:
http://prntscr.com/fbpwbg
This carries all the way down.
All these notes you can easy disable in your Joomla admin panel -> Global configurations -> Server by changing the Error report parameter to 'None'.
Regards, AS Team.
Whenever I Save and Close: "The file Cache Storage is not supported on this platform."
All these issues related to your server permissions, please check the following post, hope it will help you:
https://forum.joomla.org/viewtopic.php?t=803017
Regards, AS Team.
You can find the website here: firehostredux.net
What PHP version do you use on server? If it PHP7 try to switch to PHP5.6.3
Current template did not updated for PHP7 usage yet.
Regards, AS Team.