Which Joomla version is now supported???
After the last update my CONTACT page is just empty.
When I downgrade, it works fine again.
See all the template details here written by users TEAMPLAY, TEAMPLAY2 and TEAMPLAY3.
It's just incredible, but my password works only a couple of week and then I have to create a new account here, to be able to get a support.
Teamplay4
POSTED: 2017-09-13
Your Template works with Installed Joomla version 3.6.5
Your Template does not work with Latest Joomla version 3.7.5
AS Templates
POSTED: 2017-09-13
Hello TEAMPLAY4,
The issue was fixed in the latest template version, the list of updated files you can find here: https://www.astemplates.com/joomla-template-news/240-002067
We think your hosting provide blocks our emails, for recovering your password please use email like gmail or yahoo.
Regards, AS Team.
Teamplay4
POSTED: 2017-09-14
Hello,
I cannot see any mails from you sent to my previous mail accont. Neither locally nor in the web online, in spam ordner or anywhere else.
Would you please
1. provide the download link for the fix to me and
2. make sure, that my previous account TEAMPLAY3 accepts my previous password and does not loose it every couple of weeks or
3. send the new recover password to me?
I cannot forget my previous password because I use the same for many other accounts and it's written in a special database on my PC.
Regards
Leo
AS Templates
POSTED: 2017-09-14
Hello TEAMPLAY4,
For recovering the password please contact us via the following page:
https://www.astemplates.com/questions
You license for downloading the item was expired a long time ago, you will need to extend it, after extending the license the template you will be able to download from your AS account.
Regards, AS Team.
Teamplay4
POSTED: 2017-09-15
1. I know how to recover my password. But your server does not sent any recovery mails out.
2. Why your server looses the user passwords after several weeks?
3. How much do you want for extending the license?
Teamplay4
POSTED: 2017-09-15
4. Will I need to pay every year, in order my web site works with new Joomla versions?
AS Templates
POSTED: 2017-09-15
Hello TEAMPLAY4,
The recovery password was sent to you 2017-09-13 at 04:44, we think your hosting provide by some reason blocked our emails.
The price you will see under your account.
The license grants you to receive our support and access to download the item/design for a period of 365 days after the date of purchase. During this period, the item/design will be upgraded regularly and your license grants you permission to download these upgrades. After your license expires, you may continue to use the templates your entitlements allow for, so the templates are not time-limited.
For recovering the password please contact us via the following page:
https://www.astemplates.com/questions
Get an access to all 94 items designed and developed by AS Designing team plus all the future items
which will be released over the course of your club subscription.
Price starting from $59.00
After the last update my CONTACT page is just empty.
When I downgrade, it works fine again.
See all the template details here written by users TEAMPLAY, TEAMPLAY2 and TEAMPLAY3.
It's just incredible, but my password works only a couple of week and then I have to create a new account here, to be able to get a support.
Your Template does not work with Latest Joomla version 3.7.5
The issue was fixed in the latest template version, the list of updated files you can find here: https://www.astemplates.com/joomla-template-news/240-002067
We think your hosting provide blocks our emails, for recovering your password please use email like gmail or yahoo.
Regards, AS Team.
I cannot see any mails from you sent to my previous mail accont. Neither locally nor in the web online, in spam ordner or anywhere else.
Would you please
1. provide the download link for the fix to me and
2. make sure, that my previous account TEAMPLAY3 accepts my previous password and does not loose it every couple of weeks or
3. send the new recover password to me?
I cannot forget my previous password because I use the same for many other accounts and it's written in a special database on my PC.
Regards
Leo
For recovering the password please contact us via the following page:
https://www.astemplates.com/questions
You license for downloading the item was expired a long time ago, you will need to extend it, after extending the license the template you will be able to download from your AS account.
Regards, AS Team.
2. Why your server looses the user passwords after several weeks?
3. How much do you want for extending the license?
The recovery password was sent to you 2017-09-13 at 04:44, we think your hosting provide by some reason blocked our emails.
The price you will see under your account.
The license grants you to receive our support and access to download the item/design for a period of 365 days after the date of purchase. During this period, the item/design will be upgraded regularly and your license grants you permission to download these upgrades. After your license expires, you may continue to use the templates your entitlements allow for, so the templates are not time-limited.
For recovering the password please contact us via the following page:
https://www.astemplates.com/questions
Regards, AS Team.