Hi
It seems this product is not at all compatible with the latest Joomla and PHP versions?
Is there a work-around?
ltheme
POSTED: 2025-08-18
Hello COLENEPHOTOS,
Our template work well with both J4 and J5, support PHP 8.1.x to 8.3.x
ColenePhotos
POSTED: 2025-08-18
It seems that they are struggeling to make it work, especially the quickstart package? I bought it for one domain but it refuses to work with quite a few errors.
ltheme
POSTED: 2025-08-18
Hello COLENEPHOTOS,
Our Quickstart package build with J4, because some hosting provider is not support mySQL 8.x which required for J5. So, we keep J4 as standard package for all customers. You can use J4 or J5 without issue.
If you have error with our template, can you send me details with your site and admin login? So, I can help.
ColenePhotos
POSTED: 2025-08-18
I will try and get the login details. Should I post it in here or mail it to you?
ltheme
POSTED: 2025-08-19
Hello COLENEPHOTOS,
Yes, you can send it via this comment. Only Me can see it and I won't publish your comment, just read it and help you solve your issue.
ltheme
POSTED: 2025-08-20
Hello COLENEPHOTOS,
I got your website and login. It's just a Joomla! default only, do you want to install template package only or full website like our demo site (Quickstart package)?
ColenePhotos
POSTED: 2025-08-19
Comment in status pending...
It will be published after it has been approved by the Website Administrator.
ColenePhotos
POSTED: 2025-08-19
sorry the link is as follows:
https://emotionsintimephotography.co.za/administrator
ColenePhotos
POSTED: 2025-08-20
I want the full package with all the photos etc in - I will replace them all anyways but it speeds things up for me at least if it looks like the demo site.
ltheme
POSTED: 2025-08-20
Hello COLENEPHOTOS,
Thank you for your update. Only PRO version come with the Quickstart package, but I can't see your license (PRO) to valid it. Did you purchase it?
ColenePhotos
POSTED: 2025-08-20
I paid $23.10 for it? The zip file I downloaded, did contain a quickstart package? It was for 1 domain only. As far as I could see the license I paid for is for 1 domain only and not for several, so I am still suppose to get the quickstart package?
ltheme
POSTED: 2025-08-20
Hello COLENEPHOTOS,
Can you set your domain as private domain in your account? So, I can check it. Did you purchase via this website or other place? Just asking because I can't see purchase information from your account like other customers.
ColenePhotos
POSTED: 2025-08-20
I will have to check with the company that is doing my hosting. I purchased it via this website. I can send you a screendump of my purchase but can't share any photos on here, so don't know how else to do it?
ltheme
POSTED: 2025-08-20
Hello COLENEPHOTOS,
You can share me purchase info via the photo by upload it to website https://imgbb.com and share me a link to check.
There are the links. You will see the 3rd link shows on your website the date and time I paid it and where I downloaded the files from.
ltheme
POSTED: 2025-08-21
Hello COLENEPHOTOS,
Thank you for your confirm. Please send me FTP account, so I can install the Quickstart package for you.
Not sure why AsTemplaste system did not show your order info, @AsTeam: can you recheck it?
ColenePhotos
POSTED: 2025-08-21
Hi, sorry I don't how to recheck it? I will get the FTP account details for you. Sorry been working and been running around today. Will try and confirm asap.
Regards
Colene
ltheme
POSTED: 2025-08-21
Hello COLENEPHOTOS,
I got the FTP account, but your hosting is using PHP version 5.4.45 only, please update it to PHP 8.1.x and let me know, so I can help.
ColenePhotos
POSTED: 2025-08-21
Comment in status pending...
It will be published after it has been approved by the Website Administrator.
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It seems this product is not at all compatible with the latest Joomla and PHP versions?
Is there a work-around?
Our template work well with both J4 and J5, support PHP 8.1.x to 8.3.x
Our Quickstart package build with J4, because some hosting provider is not support mySQL 8.x which required for J5. So, we keep J4 as standard package for all customers. You can use J4 or J5 without issue.
If you have error with our template, can you send me details with your site and admin login? So, I can help.
Yes, you can send it via this comment. Only Me can see it and I won't publish your comment, just read it and help you solve your issue.
I got your website and login. It's just a Joomla! default only, do you want to install template package only or full website like our demo site (Quickstart package)?
It will be published after it has been approved by the Website Administrator.
https://emotionsintimephotography.co.za/administrator
Thank you for your update. Only PRO version come with the Quickstart package, but I can't see your license (PRO) to valid it. Did you purchase it?
Can you set your domain as private domain in your account? So, I can check it. Did you purchase via this website or other place? Just asking because I can't see purchase information from your account like other customers.
You can share me purchase info via the photo by upload it to website https://imgbb.com and share me a link to check.
https://ibb.co/JF0kwpsv
https://ibb.co/JjpQDNw6
There are the links. You will see the 3rd link shows on your website the date and time I paid it and where I downloaded the files from.
Thank you for your confirm. Please send me FTP account, so I can install the Quickstart package for you.
Not sure why AsTemplaste system did not show your order info, @AsTeam: can you recheck it?
Regards
Colene
I got the FTP account, but your hosting is using PHP version 5.4.45 only, please update it to PHP 8.1.x and let me know, so I can help.
It will be published after it has been approved by the Website Administrator.