Hi! I´ve buy this template on the last week, but now, when I make change on the template manager, The SAVE button don´t work. I´ve cleaned the Cache of my browser, clear the joomla cache... but nothing. The Save button works fine in others templates, but no on the espresso. Why?
Can you help me with that?
(gambinos.pt)
PrimerTemplates
POSTED: 2016-02-08
Hello GAMBINOS,
It shows here that the item has not yet been purchased. If you purchased using a different account, please use that one to post your question/query. We only offer such support through the account(s) that purchased the item.
Thank you
Kind Regards
gambinos
POSTED: 2016-02-08
WHAT??
Yes I have purchase that template. But now I forget my password to acceed, I make recovery my password for my username, but unfortanetly, I don´t receive any e-mail in my account with the new password. I need to make a new registration to send my post.
And well, I repair that you have a good service
PrimerTemplates
POSTED: 2016-02-08
Hello GAMBINOS,
It's just procedure; we have to ensure that we are offering support to the right user. You may contact ASTEMPLATES.COM admin to sort out the issue. Once that is done, I'd be glad to offer relevant assistance. Alternatively, mail me the purchase confirmation code and I will be able to assist. Send it to the e-mail address provided in the template user manual.
Thank you
Kind Regards
gambinos
POSTED: 2016-02-08
Ok . I send your purchase confirmation . But send me a valid email so I can send this document . You will see that even got the license purchased last week.
PrimerTemplates
POSTED: 2016-02-08
Hello GAMBINOS,
There is a user manual included in the download files. It's a pdf file. Open it and you'll find an e-mail address on the second page.
Get an access to all 11 items designed and developed by Nexus Nova team plus all the future items
which will be released over the course of your club subscription.
Price starting from $59.00
Can you help me with that?
(gambinos.pt)
It shows here that the item has not yet been purchased. If you purchased using a different account, please use that one to post your question/query. We only offer such support through the account(s) that purchased the item.
Thank you
Kind Regards
Yes I have purchase that template. But now I forget my password to acceed, I make recovery my password for my username, but unfortanetly, I don´t receive any e-mail in my account with the new password. I need to make a new registration to send my post.
And well, I repair that you have a good service
It's just procedure; we have to ensure that we are offering support to the right user. You may contact ASTEMPLATES.COM admin to sort out the issue. Once that is done, I'd be glad to offer relevant assistance. Alternatively, mail me the purchase confirmation code and I will be able to assist. Send it to the e-mail address provided in the template user manual.
Thank you
Kind Regards
Ok . I send your purchase confirmation . But send me a valid email so I can send this document . You will see that even got the license purchased last week.
There is a user manual included in the download files. It's a pdf file. Open it and you'll find an e-mail address on the second page.
Thank you
Kind Regards