Joomla! Template 002071 - Item Support

Hi! I installed this template with Joomla 3.4 and then added the AS-menu and AS-ArtSlider extensions, but I can't get the slider to work. It doesn't show any of the articles images. Do you have a quickstart version of this template? Or, could you suggest to me what could be wrong when the artslider doesn't show anything. Thanks in advance.
The quick-start package is included in the premium version only, after installing the package your site will look exact like our demo preview page, it will save a lot of your time.

Regards, AS Team.
Hi! I just bought the extended license for the AS-002071 template, but I haven't been shown a link to download the quickstart package. After I paid using 2checkout, I never saw a confirmation page (got a messsage of page not found), but I know I paid because I got the confrimation email. Where do I go to download it? Thanks.
Just checked your account, everything should be OK, probably there was some network problems and purchase confirmation you received with delay. The item you can download from 'My Purchased Items' section of your AS Template account.
If you still have any problems please let us know.

Regards, AS Team.
Hi! I downloaded and installed the 002071 quickstart template without issues. I love it! I am now in the process of getting to know it, customizing it and replacing my content. I am having trouble with the Article Newsflash module (title "Special Services") on position 6 of the home page. When I change the category to one that has my articles, the read more button on the module doesn't work exactly as it does with your articles. I can't find the difference.

Your read more button, places the full article text in a page of its own that does not have the slide show and does not have other modules except footer. This is what I see in the address bar with your articles:


But my read more button, places the full article underneath position 6 in the same home page. This is what I see in the address bar:


It looks like it may be constructing the link differently, since in my link I see an item number before the category. where can I fix this, I want it to be like yours, full article on a separate page. Help! Thanks.
Unfortunately we can't preview your site, because it is located on your localhost, we think you have to create a menu items for your articles, in this case you will be able to assign modules or remove module assignment to your pages.

Regards, AS Team.
Hi AS Team! I am now working on the Login Form menu item for my site (not the Login module, but rather the menu item). Right now, the login form looks too spread out, with the user/password fields all the way to the left of the screen and the login button all the way to the right. I would like to fill in modules 10, 20, 15 and 22 (and 11 and 16 if necessary) with CSS generated images (that is a <div> with width and height, and background color, etc) using custom html modules, so that the Login Form menu item is centered and surrounded by the images. I am going for a look just like the one on your module position diagram, except the login form is on the center. However, it looks like the Login Form menu item doesn't have positions 10, 11, 15 and 16 available. Is that right or am I doing something wrong? Is it possible to activate those positions on that menu item? Thanks!
What is your site url please. It will be great if you will provide us with an access to your Joomla admin panel? The access info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
Hi AS Team! What are the possible values for the module suffix and menu suffix fields in the advanced options of the modules? Do you have documentation on that? I'd like to know what they are and how they impact upon the look and feel of those modules or menus. Thanks.
This template doesn't have suffixes.

Regards, AS Team.
Hi AS Team! Can I have more than one AS Menu in the same page? I am trying to use the AS Menu module for my client area menu, in addition to my main menu, which already uses the module, but it makes the main menu disappear...
Sorry, this template is designed to have one AS menu per page, but you may to config and use default Joomla menu.

Regards, AS Team.
Hi! A few weeks ago I discovered that when I add a Login Form to my menu while using this template, it does not show modules I have set to show at positions 10, 11, 15 and 16 (the positions that surround the main content area). Today I am noticing that the same behavior happens with the Single Contact menu item. Those 2 menu items take up the whole width available and although I set modules to appear in these positions on these menu items, they do not. Is this a bug? I am unable to share admin credentials with you because I am working on Localhost still. Is there a workaround you can suggest? Thanks!
It is not a bug, this option is disabled if you have any form on your page, it can be enabled but we need an access to your Joomla admin panel.

Regards, AS Team.
Hi! Thanks for the quick response! If you need admin access, then enabling the option that will let the template show modules around the main content must not be simple, however, since I can't give admin access yet as I'm in Localhost, I have to ask, can you walk me through the changes I must make to enable this option? Thanks!
Another thought just occurred to me... If in order to enable these sidebars on pages with forms you need to edit the index.php file of the template, perhaps I can send it to you and you can comment out whatever is needed and send it back to me? I see a line in there that says && $view !== 'form' which I suspect is key to this...
I think I'm making progress... I was able to "enable" the 10, 11, 15 and 16 module positions on the form pages by removing a few conditional statements in lines 201 and 257 of the template's index.php file. I backed up the file just in case I broke it. However, the main content area for the form pages still takes up the entire 12 columns width and as a consequence, the left sidebars (10 and 11) are pushed upwards and the right ones (15 and 16), downwards. Maybe you can help me figure out where to make it so that when the main content is view=form, the width will adjust to make space for the sidebars if they are in use? I'm looking for the same behavior that happens when view=single article... Thanks!!
As well yo have to make changes in the 'includes/includes.php file'.

Regards, AS Team.
Hi again! I found the includes.php file and made some changes and now all positions seem to be enabled in all views including forms. Yay! One last issue remains... Only on the contact form, positions 15 and 16 are inverted with position 22. That is, only on the contact form (this is not happening on the registration form or on the login form) positions 15 and 16 are rendered under the main content whereas position 22 is rendered to its right... I can't find a reason for this on the template... Do you have any idea why this could be happening? Thanks a lot for your help! I've made great progress thanks to it!
We are sorry, without to see your site source code we can't help you.

Regards, AS Team.
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