I installed the template, everything is working fine but the slider. There are only 3 pictures appear one below the other.
regards
Hartmut
AS Templates
POSTED: 2023-01-16
Hello HANERLICH,
Have you installed this template using quick-start installation package?
Regards, AS Team.
hanerlich
POSTED: 2023-01-16
Hello,
yes I used the quick-start installation package.
I noticed two more errors:
There are no image files (Media-Local images is empty) although all images appear in the frontend.
Then I installed the JCE editor 2.8.0, here there is no field to enter text.
Regards Hartmut
AS Templates
POSTED: 2023-01-17
Hello HANERLICH,
What is your website url please?
Regards, AS Team.
hanerlich
POSTED: 2023-01-17
Hello,
today I installed the latest update with quick-start, I tried also php 8.0 and php 7.4, no difference.
There is also the recaptcha problem, please have a look:
The site name is test.riobras.de
Regards Hartmut
AS Templates
POSTED: 2023-01-18
Hello HANERLICH,
You have to add your google keys to the contact form, please go to Components->AS Contact Form->Fields, in the left column under Filter please choose Contact Form with ReCaptcha from the first dropdown list, click on the Security field name in the main window and put your keys.
Regards, AS Team.
hanerlich
POSTED: 2023-01-18
Hello,
Thank you very much for the support, now the recaptcha works, I only entered the security keys in the plugin.
Now to the slider problem, do you already have an idea that it doesn't work and only 3 images appear one below the other?
Regards Hartmut
AS Templates
POSTED: 2023-01-19
Hello HANERLICH,
Can you please provide us with an access to your Joomla admin panel? The access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
hanerlich
POSTED: 2023-01-20
Hello,
the access info I put in the Special info area.
By the way, the Gallery is also not working.
Regards Hartmut
AS Templates
POSTED: 2023-01-23
Hello HANERLICH,
The url is not working, please check.
Regards, AS Team.
hanerlich
POSTED: 2023-01-23
Hello,
Today I did a fresh kickstart installation on a different subdomain and the frontend and backend looked perfect. After a short time the frontend was blocked with error 500.
I suspect that Akeeba is causing problems. Now my provider has blocked the kickstart upload.
Can you provide me the template with all the folders for manual installation? It takes longer, but it always works and I'm more independent with it. I also unpacked and uploaded the jpa file, but the installation does not work.
Regards Hartmut
hanerlich
POSTED: 2023-01-24
Hello,
the URL is working with a new installation in a new database. Everything is unchanged.
Regards Hartmut
hanerlich
POSTED: 2023-01-27
Hello,
I installed the template again with kickstart.php. at first everything works, after a short time this error appears in the frontend:
500 icon::print popup not found. /mnt/web111/d2/33/51062633/htdocs/MY-WEBSITE.DE/libraries/src/HTML/HTMLHelper.php : line 139
Any idea what might be causing this?
Thank you,
Regards Hartmut
AS Templates
POSTED: 2023-01-31
Hello HANERLICH,
Please try to update your PHP version to 8.x and try to reinstall the package.
Regards, AS Team.
hanerlich
POSTED: 2023-01-31
Hello,
I did the quickstart installation under php 8. Everything looked perfect. When I install an extension I get error 2005. Please see for yourself.
Regards Hartmut
AS Templates
POSTED: 2023-02-01
Hello HANERLICH,
What is the extension name you are trying to install?
Regards, AS Team.
hanerlich
POSTED: 2023-02-01
Hello,
I installed ChronoForms 7.
Regards Hartmut
AS Templates
POSTED: 2023-02-02
Hello HANERLICH,
We are sorry, ChronoForms is not our project, please contact the extension developer.
Regards, AS Team.
hanerlich
POSTED: 2023-02-02
Hello,
I suspect that the error is related to my host and Akeeba. The server is rdbms.strato.de, if I do the installation with kickstart.php (here only the option "directly" is working), it is written into the configuration as server rdbms.strato.de:3306.
If I then change an image or install an extension, the server is not found and everything is blocked.
Can you please provide me with all folders and files so that I can upload them via ftp and use the joomla installation file for the installation? That would be great, thank you.
Regards Hartmut
AS Templates
POSTED: 2023-02-02
Hello HANERLICH,
If you installed the package using the kickstart package it means you already have all folders and files, just copy them to your computer and then upload via FTP on any hosting you want, you need to copy database as well.
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regards
Hartmut
Have you installed this template using quick-start installation package?
Regards, AS Team.
yes I used the quick-start installation package.
I noticed two more errors:
There are no image files (Media-Local images is empty) although all images appear in the frontend.
Then I installed the JCE editor 2.8.0, here there is no field to enter text.
Regards Hartmut
What is your website url please?
Regards, AS Team.
today I installed the latest update with quick-start, I tried also php 8.0 and php 7.4, no difference.
There is also the recaptcha problem, please have a look:
The site name is test.riobras.de
Regards Hartmut
You have to add your google keys to the contact form, please go to Components->AS Contact Form->Fields, in the left column under Filter please choose Contact Form with ReCaptcha from the first dropdown list, click on the Security field name in the main window and put your keys.
Regards, AS Team.
Thank you very much for the support, now the recaptcha works, I only entered the security keys in the plugin.
Now to the slider problem, do you already have an idea that it doesn't work and only 3 images appear one below the other?
Regards Hartmut
Can you please provide us with an access to your Joomla admin panel? The access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
the access info I put in the Special info area.
By the way, the Gallery is also not working.
Regards Hartmut
The url is not working, please check.
Regards, AS Team.
Today I did a fresh kickstart installation on a different subdomain and the frontend and backend looked perfect. After a short time the frontend was blocked with error 500.
I suspect that Akeeba is causing problems. Now my provider has blocked the kickstart upload.
Can you provide me the template with all the folders for manual installation? It takes longer, but it always works and I'm more independent with it. I also unpacked and uploaded the jpa file, but the installation does not work.
Regards Hartmut
the URL is working with a new installation in a new database. Everything is unchanged.
Regards Hartmut
I installed the template again with kickstart.php. at first everything works, after a short time this error appears in the frontend:
500 icon::print popup not found. /mnt/web111/d2/33/51062633/htdocs/MY-WEBSITE.DE/libraries/src/HTML/HTMLHelper.php : line 139
Any idea what might be causing this?
Thank you,
Regards Hartmut
Please try to update your PHP version to 8.x and try to reinstall the package.
Regards, AS Team.
I did the quickstart installation under php 8. Everything looked perfect. When I install an extension I get error 2005. Please see for yourself.
Regards Hartmut
What is the extension name you are trying to install?
Regards, AS Team.
I installed ChronoForms 7.
Regards Hartmut
We are sorry, ChronoForms is not our project, please contact the extension developer.
Regards, AS Team.
I suspect that the error is related to my host and Akeeba. The server is rdbms.strato.de, if I do the installation with kickstart.php (here only the option "directly" is working), it is written into the configuration as server rdbms.strato.de:3306.
If I then change an image or install an extension, the server is not found and everything is blocked.
Can you please provide me with all folders and files so that I can upload them via ftp and use the joomla installation file for the installation? That would be great, thank you.
Regards Hartmut
If you installed the package using the kickstart package it means you already have all folders and files, just copy them to your computer and then upload via FTP on any hosting you want, you need to copy database as well.
Regards, AS Team.