Joomla! Template 002091 - Item Support

Hello,
I am using the template AS 002091.
I try to set up a contact form.
Unfortunately, this is not displayed.
When I switch to protostar in "menu-details-template-style", the form will be displayed correctly.
Why is that?
Best regards
Dietmar Kroschel
Hello DIEKROMAY02,
We are sorry, the license for our support is expired you may extend it from your AS account.

Regards, AS Team.
I try it again:
Hello,
I am using the template AS 002091.
I try to set up a contact form.
Unfortunately, this is not displayed.
When I switch to protostar in "menu-details-template-style", the form will be displayed correctly.
Why is that?
Best regards
Dietmar Kroschel
Hello DIEKROMAY02,
For checking this issue we need an access to your Joomla admin panel please. The access info you have to put in the Special info area under your Purchased items section of your AS account, let us know when it will be done.

Regards, AS Team.
It's done
Hello DIEKROMAY02,
We need Super User permissions please.

Regards, AS Team.
You are super user now
Hello DIEKROMAY02,
The issue is fixed, please check.

Regards, AS Team.
Thank You for the support.
Can You tell me the reason.
I have the same problem on other websites.
Hello DIEKROMAY02,
The issue was fixed in the latest template release, the list of updated files you can find here:
https://www.astemplates.com/joomla-template-news/458-002091
The latest template version you can download from your AS account.

Regards, AS Team.
Hallo As Team,
Thank You for your help.
Don't be angry. But I have a second problem.
It's not possible to activate url-rewrite.
(htaccess.txt was renamed to .htaccess)
What can I do?
Best regards
Dietmar Kroschel
Hello DIEKROMAY02,
Please be sure mod-rewrite is enabled on your server, you have to contact your hosting provider and ask to enable it, sorry, we can't help you a lot with this issue.

Regards, AS Team.
Hallo AS Team,
I have a problem with Acymailing.
Version wants to be updated to 5.10.5.
But nothing happens. I get 404 Redirect not found.
Can I simply install the version starter v6.0.3 from Akeeba without losing the previous data?
Regards
Dietmar Kroschel
Hello DIEKROMAY02,
Please do not forget about the backup before any update, so that you do not lose any data.

Regards, AS Team.
Item Name:
002091
Author:
Downloads:
3750
Sales:
604
Created:
2016-02-01
Updated:
2019-06-20
Item Version:
1.3.0
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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