Joomla! Template 002027 - Item Support

Hello,

I renewed the license for 002027 via PayPal but it does not show on my purchased items. The details are as follows:

11 Aug 2016 09:58:58 GMT+02:00
Transaction ID: 0LH73126RS7995632

Regards,
Jeff Moji.
Hello MJEFANA,
We are sorry about that, by some reason we did not received PayPal payment confirmation, the payment was added manually to your account, it should be OK now.
We are sorry for the inconvenience.

Regards, AS Team.
Hello,

How do I replace the 3 sample images on the home page slider? I have tried to replace them by deleting the images in the slider folder and putting mine in. This causes the home page to show the busy circle where the new images are supposed to be but nothing loads. I have even used the same name and sizes as the original images but the new images still don't appear.

Regards,
Jeff.
Hello MJEFANA,
What is your website url please?

Regards, AS Team.
temp.cloudaccess.host
Hello MJEFANA,
Accordingly to your site source code you do not have any images, here is the url to the first image slider: http://temp.cloudaccess.host/images/sampledata/asimages/slider/slide1.jpg

Please be sure you uploaded images in the following folder: 'http://temp.cloudaccess.host/images/sampledata/asimages/slider'

Regards, AS Team.
Hello,

I suspect that there is a glitch on the template because I have indeed placed three jpg images that are exactly the same size as the original ones in the same folder that you mention. When I replaced my images with the original images, they were able to show again.

Is it possible that the original images in "images/sampledata/asimages/slider" are linked to other articles, modules or components that interfere with their being showing. I have noticed that the following articles also had my new images that were in the "slider" folder":

• Clients Choose Us (Alias: slider-article-3)
• Ask Proffesionals (Alias: slider-article-1)
• Succeed With Us (Alias: slider-article-2)

I have deleted these images from the articles and I still have problems with my new images showing after being copied into the "slider" folder.

Regards.
Hello MJEFANA,
You can not delete images from articles, you have to replace them with yours. BTW, your website is password protected, we can not see it.

Regards, AS Team.
Item Name:
002027
Author:
Downloads:
14821
Sales:
1547
Created:
2011-05-12
Updated:
2017-10-04
Item Version:
4.3.0
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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