I've installed the "Quickstart". I configured it, and now, I can see my website as the demo version.
I can't access any of the link of my website. I think I haven't type the right table prefix for my database. What is the table prefix I must type for the database ? Actually, I type "jos_" and a random prefix, but I didn't solve the problem.
Have you any idea to solve quickly my problem ?
Thanks
AS Templates
POSTED: 2012-09-07
Hello MACINFO,
Please provide us with Your URL, we have to see this issue.
Regards, AS Team.
Macinfo
POSTED: 2012-09-09
My URL : http://www.agencecreaevent.fr/fr_site/
Have you any ideas of the problem ?
Thanks
AS Templates
POSTED: 2012-09-09
Hello MACINFO,
Try to reinstall joomla, and leave default prefix. We not recommended change prefix after installation.
Regards, AS Team.
Macinfo
POSTED: 2012-09-10
Hi,
I've already try to leave default prefix. I've try to type "jos_" to ...
I try to reinstall joomla and leave default prefix one more time, but the problem is the same ...
Have you any ideas of the problem ?
What is the prefix you had type to configure the demo we can see online ?
Thanks for your quick solution.
AS Templates
POSTED: 2012-09-10
Hello MACINFO,
It is not important which prefix you will put if you installing our template using the quickstart installation package.
Just follow the template installation guide and all should be fine:
http://www.astemplates.com/itemdetails.php?id=60&page=howto
or our video tutorial:
http://www.youtube.com/watch?v=SyXrCOOiwxQ&feature=plcp
Regards, AS Team.
Macinfo
POSTED: 2012-09-11
Hi,
May be the prefix isn't important, but the problem is always the same when I try another time to do the quickstart installation. I follow the template installation guide another time with the default prefix, but ... the problem is another time the same ...
I try to watch your youtube video tutorial, but the video was deleted...
It seems your explanation isn't the right thing I have to do ...
I think I'll try to install without the sample data. It's really annoying.
Regards
AS Templates
POSTED: 2012-09-11
Hello MACINFO,
Can you please contact us via the 'Contact Us' page and provide us with an access to the Joomla admin panel, FTP and database. We have to check this issue, we are sorry, but that is a first time we experience such problem.
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I've installed the "Quickstart". I configured it, and now, I can see my website as the demo version.
I can't access any of the link of my website. I think I haven't type the right table prefix for my database. What is the table prefix I must type for the database ? Actually, I type "jos_" and a random prefix, but I didn't solve the problem.
Have you any idea to solve quickly my problem ?
Thanks
Please provide us with Your URL, we have to see this issue.
Regards, AS Team.
Have you any ideas of the problem ?
Thanks
Try to reinstall joomla, and leave default prefix. We not recommended change prefix after installation.
Regards, AS Team.
I've already try to leave default prefix. I've try to type "jos_" to ...
I try to reinstall joomla and leave default prefix one more time, but the problem is the same ...
Have you any ideas of the problem ?
What is the prefix you had type to configure the demo we can see online ?
Thanks for your quick solution.
It is not important which prefix you will put if you installing our template using the quickstart installation package.
Just follow the template installation guide and all should be fine:
http://www.astemplates.com/itemdetails.php?id=60&page=howto
or our video tutorial:
http://www.youtube.com/watch?v=SyXrCOOiwxQ&feature=plcp
Regards, AS Team.
May be the prefix isn't important, but the problem is always the same when I try another time to do the quickstart installation. I follow the template installation guide another time with the default prefix, but ... the problem is another time the same ...
I try to watch your youtube video tutorial, but the video was deleted...
It seems your explanation isn't the right thing I have to do ...
I think I'll try to install without the sample data. It's really annoying.
Regards
Can you please contact us via the 'Contact Us' page and provide us with an access to the Joomla admin panel, FTP and database. We have to check this issue, we are sorry, but that is a first time we experience such problem.
Regards,, AS Team.