Joomla! Template 002031 - Item Support

Hi there
I installed this Template about 2 years ago. Since then there where several Joomla! Updates and until update to 3.7 there was no problem at all.
Since I updated to Joomla! 3.7.2 there are all "Installer Plugins" missing and I've got no more possibilities to install any Components, Modules or Plugins.
If I go to "Extensions - Manage - Discover" and click on the Discover Button there are no Installer Plugins listed. The related Installer-Folders are listed via FTP (That's the solution I found in all the specific Joomla! Forums).

My last hope is that you can help me solve this issue?

Thanks in advance and regards
Marcel
Hello MZERBINI,
Your license for our free support is expired, you may extend it from your AS account. Then you may ask for our investigation service here:
https://www.astemplates.com/services

Our services may apply some fees.

Regards, AS Team.
hi there.
1. I renewed the license yesterday, received a confirmation from paypal but not from you.
2. I could fix the problem by downgrading to 3.7 again and then upgraded by hand (upload and update) with the necessary patches from 3.7 to 3.7.1, then 3.7.1 to 3.7.2 and finally 3.7.2 to 3.7.3.
Now it is working again.
Thanks and regards
Marcel
Item Name:
002031
Author:
Downloads:
27198
Sales:
2396
Created:
2011-09-07
Updated:
2017-05-29
Item Version:
5.4.1
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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