Joomla Extension AS Menu - Item Support

Hello BIZGUY99,
The problem is that you do not have a license to use the template 002064 on your website.

Regards, AS Team.
I have purchased the template 002064, set it to this domain and went to install it over the existing copy. I got an error stating the template was already installed plus messages saying the template installed successfully. I am unsure whether the installation was successful, but the mobile link is still the drop-down jump list. What do I need to do to have the traditional 3 line square link and display and operate.
Hello BIZGUY99,
Please provide us with an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
The login information has been posted as requested.
Hello BIZGUY99,
Please check your site, it should be OK now.

Regards, AS Team.
Thank you but I don't see the standard 3 line menu link when viewing the site on a mobile device (the same as on the AS website), Also when the link that is displayed is selected, the mobile menu (which is pretty cool) opens at the bottom of the screen, as opposed to the top (also as on the AS website).
Hello BIZGUY99,
Sorry, not quite understand the problem, is the menu working exactly in the same way like on our demo preview or there is some issues?

Do you have screenshots?

Regards, AS Team.
How can I sen a screen shot?
Hello BIZGUY99,
You can upload it on your server and provide us with url.

Regards, AS Team.
Hi I have purchased the template002073 I want to change the asmenu (main menu) color to the page background color how do I do that?
HI Team,

I have a problem that the AS Menu in my website couldn't show the submenu items even though I clicked "yes" button in basic options. I also reinstalled the as menu module but didn't work. Please help to fix it. Thank you.
my domain:
Hello DUCKDAY0804,
Please disable the Debug mode on your server.

Regards, AS Team.
Sorry for the delay in response. Happy New Year.
I have uploaded a screenshot showing the current mobile menu configuration which is now working correctly as per the template design, and the client's preferred mobile menu design.
Do you have a way that I can change the mobile menu design as indicated?

Thank you.
Hello BIZGUY99,
Sorry, we do not see the url.

Regards, AS Team.
It is in my Purchased Items > Special Info: for the template.
Hello BIZGUY99,
Currently the template 002064 doesn't have such option, but we are going to update the template 002064 today or tomorrow and add another menu which will have such option.

Regards, AS Team.
Thank you. I will watch for the updated template.
Hello BIZGUY99,
It is updated.

Regards, AS Team.
Hello team,

I am have the same problem as duckday0804 above but a little different. My issue is if you click on latest deals (home page). Sub menus (Cities,Cuisins,Options, or types) work just fine on the as menu nav bar but when you click on the root nav button (Cities,Cuisins,Options, or types) which are needed to open to a page with sub options from sub menu they do not work anymore once on that page. Can you help me shine some light on this. Debug mode is off and error reporting also. reinstalled and did not fix.
Site Url:
Thanks in advanced. :-)
Hi. errors began with the entry of the 2nd menu.
"Fatal error: Cannot redeclare class modasmenuhelper in /var/www/u6288763/data/www/ on line 14"
how to fix this error?
thank you in advance!
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Item Name:
AS Menu
Item Version:
Regular License
This item may be used for a single domain only.
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