Joomla! Template 002036 - Item Support

Hello, AD Team!

I renamed the home page and the menu item to match the company's name. Now the home page does not appear at all - when I click the home page maenu item, I'm directed to the splash page!

How can I correct this error?

You can find my domain in my info.

- Susanna
The Splash page will be always your default home page, our suggestion is to change it to another default page.
You can install the quick-start package on some demo server or demo folder and preview all original settings.

Regards, AS Team.
...hello again...

I forgot to mention that for some reason the Joomla did install the package on the -file instead of going directly to the public htlm root - is there an easy way to fix this?

- Susanna
Sorry, we can't help you here, it is not related to the template or quick-start package, in your case you have to contact your hosting provider.

Regards, AS Team.
Hello AS Team!

How can I remove the wave-shaped pattern on top of every page's background? Or at least change the colors which don't look good with my photos.
- Susanna
You can do it by editing css only, for example the top background image you can delete/replace by editing the following class in the tmpl.default.css file:

.body-wrapper {
background-image: url("../images/bg.wrapper.png");
background-position: center top;
background-repeat: no-repeat;

You can easy determinate the file which should be changed and the css class by installing and using Mozilla or Opera Fireblug plugin:

Regards, AS Team.
How can Upgrade the template?
If I try to install by folder it returns me an error (folder as002036 is still use).
Thanks and best regards,
It depends on the version do you have on your server, the list of releases and all updated files you can preview here:

The update can be done by uploading changed files directly on your server via FTP, please do not forget about backups before making any changes.

Regards, AS Team.
Hello, AS Team!

Is it possible to change the background image of the pages, the bowl on fruit? I tires every element tracker and firebug but can't find the file where to change the background picture.

please see tmpl.default.css file the following class:

.body-, .body-bg {
background-image: url("../images/bg.body.png");
background-position: left bottom;
background-repeat: no-repeat;

Regards, AS Team.
I use this joomla template 2.5 "TEMPLATE 002036" for free.

If I buy this for 24 $, will it be suitable for the one I use before. The one I use is joomla template 2.5, and the one I want to purchaes is joomla template 3.0. I'm not sure if it is suitable or not. And I also wonder if this template has a mobile version or not.

What's the difference between the one for 29$ and the one 39$?

Thanks a lot.
Hello MCRL4040,
The template for Joomla 3.x was fully recreated, changed all module positions and files structure. It will not work just by replacing the previous template version. The template is moved under Bootstrapped Framework. The Bootstrap Framework makes it fully responsive to all screen resolutions and aspect ratios. Moreover, thus it carries a lot of useful features, for instance additional HTML elements, set of CSS components, grid system and much more.

We are not guarantee that it will work in the same way like the previous template versions.
Anyway, if you will decide to move to the new version you will need to build your existing site from scratch using the quick-start package.

The difference is that the regular license you can use for one domain and the extended license for unlimited domains.

Regards, AS Team.
Hello AS Team, I'd like to put the website and loging information in the Special info area under my Purchased Items section within my AS account but I cannot find it - how can I deliver the credentials? Still I cannot solve the issue that the splash page disappears when the service is multilingual.
Regards, KF

Sorry, but your license has expired. You can update it in your AS Template account with 25% discount.

Regards, AS Team.
Hello AS Team, I've already renewed the license. Could you follow my request? Additionally 2 next issues came up: 1) the translation into Polish language does not work on READ MORE buttons 2) translation for FORGOT YOUR USER NAME? and FORGOT YOUR PASSWORD? on standard Joomla login form does not work. Can you hint me how to fix it?
Regards, KF
We need Super User permissions please or access to your server via FTP, the last is much better.

Regards, AS Team.
Hello AS Team, you've got both Super User permissions and FTP access - details in special info area.
Regards, KF
It seems cache is enabled on your server, we do not see any changes on your website after we edited some template files, can you please check it with your hosting provider?

Regards, AS Team.
Everything is fine, no necessary to check cache on your server.
Unfortunately you did not install this template using quick-start package, as result you did not get pre-installed Splash menu with all settings, also you did not have the background image.
We installed it for you manually, also made some changes in css files so the language switcher will look better, please check.

Regards, AS Team.
Hello AS Team, looks like Spalsh Page is working but the language switcher does not work now. Could you please check it up.
The translation for READ MORE, FORGOT YOUR USER NAME and FORGOT YOUR PASSWORD are working fine now. I guess it was the issue of css files so I hope the other translations also are fine. Thanks! Regards KF
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