Joomla! Template 002039 - Item Support

You can find the info in the installed extension/plugin, or on the page where from you downloaded it.

Regards, AS Team.
thanks for your Mail. I have problem with the template installation. Have you a template installation guide for joomla ? When I begin the installation come problem:

JInstaller:: Install: The XML installation file could not be found.

Kind regards

Hello BATMAN_TR66,
It seems you forgot to unzip the package.
Our suggestion is to install it using quick-start installation package, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings. The installation will save days of your work. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, here you can find some more info:

Regards, AS Team.
How do I update my older version of this template to the newest one?

I tried installing the new version and it says the template folder already exist. I tried re-naming the new version's extraction file to a new name and installing, but that didn't work. Then I tried renaming the older version template and that wouldn't work either.
First you have to uninstall the old template version and then install the new one, or you can just upload all files from the new version on your server via FTP.

Regards, AS Team.
The Gogglemap2 plugin included with our template seems to have suspicious content in it (i.e., there is an external link found in the javascipt:

Note Info: External link found in javascript
ogleEarth.MAP_TYPE_ID;GoogleEarth.INFO_sitelock_popupED_EVENT_='GEInfoWindowOpened';GoogleEarth.MAX_EARTH_ZOOM_=27;GoogleEarth.prototype.getInstance=function(){return found on sample pages( ). The javascript executed starts with :// Copyright 2011 Google Inc. All Rights Reserved.).

We are not able to find the specific js to remove this. Please advise exactly there this can be found in the template.

Thank you so much.
This url is coming from GoogleMap plugin, we think if you will remove it the plugin will stop to work.

Regards, AS Team.
Hi, i need a favicon in my Website. But, i say not why. Can you help me ?

Best Regards

Hello BATMAN_TR66,
Your favicon you have to put in the template's root folder.

Regards, AS Team.
Joomla Update 3.7.4 affected the contact form functionality. It no longer works. When can we expect a patch on the template to fix it? Thank you.
We are checking this issue.

Regards, AS Team.
Just released an update which fixes this issue, please download the latest version from your AS account and replace update files accordingly to the release log:

Regards, AS Team.
how can i change the backround color to put in black the module in the as-position-6 please?
Like on your demon templates.

Best regards
Sorry, we do not see any purchased items under your account, our support is available for premium versions only.

Regards, AS Team.
hello do we have a chance to translate the theme menus into turkish language?
We are sorry, our support is available for the premium version only.

Regards, AS Team.
Hi, and thank you for a great template quickinstall, was nice to get a well populated template to show the features available. I'm a little confused trying to find the module position layout, if you could point me in the right direction. Also, a suggestion, it would be extremely useful of the template had a colour field in the backend so that people who don't know how to change this can simply put in their colour # to match their customer CI. I know it's easy, but useful to have. Thank you.
Thank you for choosing our templates, the module positions table you can preview here:

Regards, AS Team.
Hi, I'm a little worried about a few features of this template, and I'm hoping you can give me some advice. It was purchased for a site which it still needs to moved onto. One pages without articles, the width is different than when articles appear on the page, the height of the logo and menu also change where a component is active or if an article is active. is the development site, if you can take a look at it and let me know if there is anything valid to my concern and how to fix the width regardless of which extensions are being applied.

It should be checked by our developers, if you interested you may ask for our services here:

Regards, AS Team.
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