Joomla! Template 002039 - Item Support

Thanks. I raised it with my lead developer, who is really skilled in PHP and Joomla developing, and he suggested I change templates. I feel I've come so far to finishing this upgrade, that doesn't feel the right choice, but thanks, I'll drop them an email.

Good afternoon when installing the package
gives an error message
You are trying to use a database server which is not on your local server. For security reasons, you need to verify the ownership of your web hosting account. Please read the documentation for more information.

what should we do
Starting with Joomla! 3.7.4 the Joomla! Security Strike Team (JSST) implemented additional security checks in the install application in order to protect your web hosting accounts from being overtaken by a remote attacker. In case your database is not on the same server as your website we require an extra check that makes sure you are the owner of the website.

If you want to use a remote database server Joomla requires you to delete a file in the installation folder that was randomly created by the installer. As this filename is unique to your session we are sure you just deleted the file and we can finish installing as normal.

A special case is the “FTP mode”. In that case Joomla is not able to create files. So we require you to create a file in the installation folder in order to confirm that you are the website owner.

In both cases, the file name will be displayed in a message on your screen with instructions on how to validate the installation.

Regards, AS Team.
We delete this file from the folder, but the error stays. how to be further?
We are going to prepare for you a new package which has to fix this issue, the new package will be available in few hours, we well let you know.

Regards, AS Team.
The package is ready, you can download it from your AS account and reinstall. Please let us know if you will have any problems.

Regards, AS Team.
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