Joomla! Template 002042 - Item Support

I am not requesting you to support jeema component. I am only requesting you to support your template so that it can work like any other templates for jeema. When I could not get some jeema features on your template, I contacted jeema and they told me it is the template and when I change your template for protostar, all the features of the component come up and work perfectly. So you need to work on your template for it to be effective and not third party component.
Who is answering my request?
Hello MAILLAWALE,
We are sorry, we are not able to provide support to any third party extensions which are not included in the default template package, but if you interested you may ask for our custom services here:
https://www.astemplates.com/services

Regards, AS Team.
It is unprofessional for you to tell me that I have to pay extra for normal support. What you are telling me now is that your templates only support and can only work with the extensions that come with it. I think this is the best way for those of work that needs third party extension that AS Templates is not for us. If your JOOMLA! TEMPLATE 002056 works perfectly with the same extension, why not this? Instead of your to investigate first to see if it is the extensions unique problem, you quickly conclude I have to pay.
no response
Hello MAILLAWALE,
Sorry again, we are not able to provide support to any third party extensions which are not included in the default template package, but if you interested you may ask for our custom services here:
https://www.astemplates.com/services

Regards, AS Team.
I installed a module on my site but the module supplier have given me the following reason for it not displaying

"I checked our module with the default template joomla and work normally: http://prntscr.com/fc6zgi
when i disabled your site have error js: http://prntscr.com/fc6zrw
so please fix this issue our module will work normally. please contact your template provider to help."

Module SJ Grid Slider for Content


Site http://hgatest17.cloudaccess.host/

Help appreciated
Hello DCR5354,
Can you please provide us with an access to your Joomla admin panel? The access info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
Problem resolved - conflict with another module
I have tried on numerous occasions to change the background colour in "position 7" see http://prntscr.com/fdpxzd

site http://hgatest17.cloudaccess.host/

Could you please advise how to do this (in simple terms please)

Thank you
Hello DCR5354,
You can do it by editing '/templates/as002042/css/tmpl.default.css' file the following class (line 2387):

#header-bottom-row .container {
background: rgba(0, 0, 0, 0) url("../images/styles/default/bg.main.png") repeat scroll 0 0;
color: #fff;
}


Regards, AS Team.
Could you please advise on what to amend it to

Thanks
Hello DCR5354,
Try to change rgba setting. For example like this:

#header-bottom-row .container {
background: rgba(0, 0, 0, 0.8) ...
}

Regards, AS Team.
I tried this and nothing happened - the background color did not change

Is the background an image ie bg.main.png ??

Thanks for your assistance
Hello DCR5354,
Yes, it is background image you have to chnage it with yours.

Regards, AS Team.
Thanks

One other thing when I put different modules in position 5 they do not show in the same place

Here is one module placed at position 5 http://prntscr.com/fekesu and here is another http://prntscr.com/fekf5k

I would like any the module I use to show on the right of the slider menu
Hello DCR5354,

For customization services please use following page: https://www.astemplates.com/services

Regards, AS Team.
Hello, I'm not able to make services menu vertical near slider.

I follow your guide https://www.astemplates.com/joomla-template-documentation/153-187-modules-configuration#ourservices2, but without succes.

Help me please.

Floriano
Now services menu is ok, but slider is not positioned on the right, but over services menu
Hello ANONYMOUS0871,
We are sorry, we do not see this item under your account, our support is available for premium version only.

Regards, AS Team.
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Item Name:
002042
Author:
Downloads:
7479
Sales:
1356
Created:
2012-10-14
Updated:
2017-12-09
Item Version:
4.2.0
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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