Joomla! Template 002044 - Item Support

Hello again,
i think my issue has something to to with the problem that is explained here: ... but I didn't can fix it.
Is there a newer version of the quick-installation-package?


Please be sure your server meets minimum server requirements, please see table at the bottom of the following page:
Especially please check Recommended PHP settings, if needed you have to increase the following parameters on your server:

max_execution_time = 300

Regards, AS Team.
Hello AS Team,

the server requirements are all fulfilled, also the settings should be all right - I also have installed another template from you ( on the same serber without any problems!

The server team says that the joomla version (3.7.4. ???) in the quick-installation-package have problems with non localhost database server ... ? What can I do?

Regards, Werner
Just released a new release which includes quick-start package for Joomla 3.8.3, you can download it from your AS account.

Regards, AS Team.
Sorry, it's too late for me - I have changed to another template from another online retailer ... and it works immediatly.
I'm very dissapointed, because I have tried to install this template since December 16th. I had no success, therefore I have contacted my server team ... they tried several things to make the installation possible, but also with no success - until they fixed the problem in the joomla version :-(
Is there a chance to get my money back - I will not use this template anymore!!!

Best regard
I purchased this a while back as a member. I installed with sample data and removed modules and pages I did not want. Now on the front page there is text "OUR MISSION" that I cannot remove, did many searches to find, its position 21 but does not exist in modules. need to remove this.

I located Module 135
Article 61
Position 21
using search and developer tools but does not exist in Joomla back nd
Hello MARK62269,
'Our Mission' is a page heading which can be edited/removed in your Joomla admin panel -> Menus -> Main Menu -> Home -> Page Display -> Page Heading parameter.

Regards, AS Team.
Hello AS Team,
there is no answer on my last request?
What are the reasons?

Regards, Werner
We are sorry, since we are offering non-tangible irrevocable goods we do not issue refunds/exchanges once the order is accomplished and the item download link is provided, we do not satisfy any refund/return/exchange requests based on server configuration settings on your server.

Regards, AS Team.
Sorry, but the problem wasn't the server configuration on my server!!!!!!! The problem was your quick-start-package with an outdated joomla-version, that I couldn't install it ... !!!!!!!!
With my very first purchase I was lucky, but now I'm very dissapointed ... as a client I would expect a least a credit for another purchase. Too bad.
Regards, Werner.

AS002065 - Default 1.4 (paid version)

Got some speed issues for this template. Its already optimized (images etc), contact the hoster and check my connection + provider. This loading in 40-60 secs.

Can you have a look? Thanks, Dimitri


This message display when i try to do the installation (Your host needs to use PHP 5.3.10 or higher to run this version of Joomla!)

My server have PHP 5.6.31

What can i do?
Please check your PHP version with your hosting provider, or you can do it by yourself:

Our suggestion is to upgrade your server to PHP 7.1.x

Regards, AS Team.
j'ai beau tout essayer, je n'arrive pas à afficher les

background-image: url(../images/styles/default/
background-image: url(../images/styles/default/bg.wrapper.bottom.png

merci de votre aide.

What is your website url please? Have you installed it using quick-start installation package?

Regards, AS Team.
joomla etait deja installé sur ma machine, mais je l'ai installé avec l'interface d'installation des extension de joomla qui ma dit installation réussi.

je ne peux pas vous donner mon url car pour l'instant mon site est en construction et en local chez moi.

ya t-il quelque chose de spécifique a faire pour faire apparaitre le bandeau bleu
c'est dommage que je ne puisse pas vous envoyer une copie d'ecran

We are sorry, without preview your website we will not be able to help you.
Our suggestion is to install this template using quick-start installation package, after installing the package your site will look exact like our demo preview page it will be easy for you to make changes in the content, preview all parameters and settings, the package installation will save days of your time. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, here you can find some more info:

Regards, AS Team.

I am interested in buying the below template however it seems the free template is not working i want to try it before buying. I downloaded the free version however it seems LESS folder is missing. Kindly send one
I had the free version previously installed and when I installed the one I paid for, I still see the same template options, however I uninstalled the free version ...
I have updated my Joomla to 3.81 and since then the contact form is not working on my site. I saw that this problem occured at other users as well. Please help me. You can find the data to access adminstration page in my Special info. Thanks in advance.
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