Hi thanks for the prompt reply again, I have sent you an email with the details.
Thank you for the help.
PrimerTemplates
POSTED: 2013-04-20
Hello CLEANZOMBIE,
Sorry, but to which email address did you send the login details to? There is an email address provided in the template user manual. There is also another one in the templateDetails.xml file which you may send the details to.
From the template admin panel, you will have to choose background pattern as "white". The template background colour is in dark and white among the various text and link colours.
Could you be so nice and answer my mail?
No answer, no confirm...
I sent to email address from the template documentation
****
From: Jacek Rudnicki
Sent: Sunday, May 26, 2013 11:17 PM
Subject: MATRIX Template - Joomla 3 - please help
Good day.
My name is Jacek.
I spent the whole Sunday on the configuration of Joomla and your Template.
I did not get a good result - as in the description and your demo version.
Please help - I've included all the data below to login, ftp and database.
I've never had problems with the templates, as with the Matrix.
I don’t understand …what is going wrong.
Waiting for an answer and solution to the problem.
Best regards from Poland
Jacek
PrimerTemplates
POSTED: 2013-05-28
Hello JACENTY,
I did answer your email in which I indicated whether the problem you were having was with the main slider or the entire template since everything seemed to be ok apart from the missing slider (captify content module). I have also configured the captify content module to display as in the demo site.
As indicated earlier in the replying email, it would be much better if you outlined the specific challenges that you are having with the template so that we may assist you comprehensively.
Thanks for the quick reply.
My problems:
1. where are the template parameters (width, color, Google Analytics Integration, etc.)
2. Pricing boxes & tabels do not work and I can not set :-(
3. The shape of the cursor ???
I had a lot of problems with template with all the settings according your demo.
I'm afraid that not everything works OK.
I prefer e-mail contact: jacek@djrpolska.eu
Waiting for your answer, with my best regards
Jacek
Captify Content either stops everything else on page showing or cant find any images depending on how it's set, either way not much use. Rather than ask for peoples log in details would it not be much better to either fix the problem or give much clearer instructions.
I've tried all I can think of to fix this to no avail, disappointed.
Disgusted, I'd like a fairly quick response and judging by the fact that jacenty still has an unpublished comment from ages ago thats not going to happen.
Going to primer templates helps not in the slightest, yeah great send us a support email but you've got to get past the unfathomable anti spam measures first which is impossible.
I do not want you to log into my site I want you to explain what is wrong and I'll fix it myself, the user manual tells us nothing by the way.
PrimerTemplates
POSTED: 2013-06-12
Hello ARTFULDODGER,
Please use widgetkit instead of captify content; it produces the same layout as captify content module.
As you may have realised, the functionality of third party extensions is entirely dependent on the developer of that extension. Sometime an update of the extension can be made which might conflict with the template framework or other extensions installed. In that regard, we would like to encourage you to try alternative extensions supplied (the first recommendation being widgetkit, which has been supplied with the download files). Should you decide not to use captify content module since it is bringing an error, then make sure you uninstall it together with the JB Library plugin to avoid any future mishaps.
Thank you
Kind Regards
PrimerTemplates
POSTED: 2013-06-12
Hello ARTFULDODGER,
Regarding the "contact us" functionality in the primer templates site, we would like to let you know that we have just retested it and it works just fine. That would be a great way to contact us regarding any issues and we shall respond promptly.
I have no admin panel to change my template module options. Why is this missing and how can I get it? I have Joomla 2.5.
Please help..waiting to work on my site.
Thank you,
Jeanne
PrimerTemplates
POSTED: 2013-06-18
Hello JEANNE2295,
The zipped template file may have been renamed. Here is what you will do: create a folder on your desktop called tpl_matrix. Unzip the contents of the files you downloaded and look for the one for joomla 2.5. Open the zipped template and copy everything inside it to the folder you created on your desktop or any other region you have created it. With notepad editor, open the templateDetails.xml file. At the top of the templateDetails.xml file, you will find a line with the name of the template. Change the name of the template to tpl_matrix. Scroll down next to the bottom of the templateDetails.xml file and change the path of the template to the new name you have given as above. The new path will look something like /templates/tpl_matrix/../ etc. Select all the files and folders in the newly created folder and zip them using an archiving software, winra/winzip preferred and choose zip as the format. Upload your template and should be well.
Hey Guys,
i installed the template but there are no tmplate parameters. no functions etc.
There is only:
Config
What is wrong, what can id do ?
Also the quickstart do not work. I can install joomla and the database, but the template is not available.
Thanks for help !
PrimerTemplates
POSTED: 2013-06-30
Hello LOCAONDA,
The zipped template file may have been renamed. Here is what you will do: create a folder on your desktop called tpl_matrix. Unzip the contents of the files you downloaded and look for the one for joomla 2.5. Open the zipped template and copy everything inside it to the folder you created on your desktop or any other region you have created it. With notepad editor, open the templateDetails.xml file. At the top of the templateDetails.xml file, you will find a line with the name of the template. Change the name of the template to tpl_matrix. Scroll down next to the bottom of the templateDetails.xml file and change the path of the template to the new name you have given as above. The new path will look something like /templates/tpl_matrix/../ etc. Select all the files and folders in the newly created folder and zip them using an archiving software, winra/winzip preferred and choose zip as the format. Upload your template and should be well.
But i have once more question - How can i insert a logo ?
In the parameters i dont find anything to change btw. insert a logo ...
Best Regards
PrimerTemplates
POSTED: 2013-07-01
Hello LOCAONDA,
To change the logo to your desired type, install a custom html module to the module position “logoâ€. In this custom html module, please make sure that you have inserted your logo image in the custom output field.
Go to extensions > modules manager. Click on New. Select Custom HTML module.
On the following edit screen, select the logo module position. Fill the custom output by selecting your logo image. Depending on the dimensions of your logo image, you may choose to assign custom dimensions when inserting the logo or just leave it in its original dimensions. Assign the module to appear in all menus.
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View History
Thank you for the help.
Sorry, but to which email address did you send the login details to? There is an email address provided in the template user manual. There is also another one in the templateDetails.xml file which you may send the details to.
Thank you
Kind Regards
View History
It will be published after it has been approved by the Website Administrator.
View History
From the template admin panel, you will have to choose background pattern as "white". The template background colour is in dark and white among the various text and link colours.
Thank you
Kind Regards
View History
View History
No answer, no confirm...
I sent to email address from the template documentation
****
From: Jacek Rudnicki
Sent: Sunday, May 26, 2013 11:17 PM
Subject: MATRIX Template - Joomla 3 - please help
Good day.
My name is Jacek.
I spent the whole Sunday on the configuration of Joomla and your Template.
I did not get a good result - as in the description and your demo version.
Please help - I've included all the data below to login, ftp and database.
I've never had problems with the templates, as with the Matrix.
I don’t understand …what is going wrong.
Waiting for an answer and solution to the problem.
Best regards from Poland
Jacek
I did answer your email in which I indicated whether the problem you were having was with the main slider or the entire template since everything seemed to be ok apart from the missing slider (captify content module). I have also configured the captify content module to display as in the demo site.
As indicated earlier in the replying email, it would be much better if you outlined the specific challenges that you are having with the template so that we may assist you comprehensively.
Thank you
Kind Regards
View History
My problems:
1. where are the template parameters (width, color, Google Analytics Integration, etc.)
2. Pricing boxes & tabels do not work and I can not set :-(
3. The shape of the cursor ???
I had a lot of problems with template with all the settings according your demo.
I'm afraid that not everything works OK.
I prefer e-mail contact: jacek@djrpolska.eu
Waiting for your answer, with my best regards
Jacek
View History
I've tried all I can think of to fix this to no avail, disappointed.
View History
Going to primer templates helps not in the slightest, yeah great send us a support email but you've got to get past the unfathomable anti spam measures first which is impossible.
I do not want you to log into my site I want you to explain what is wrong and I'll fix it myself, the user manual tells us nothing by the way.
Please use widgetkit instead of captify content; it produces the same layout as captify content module.
As you may have realised, the functionality of third party extensions is entirely dependent on the developer of that extension. Sometime an update of the extension can be made which might conflict with the template framework or other extensions installed. In that regard, we would like to encourage you to try alternative extensions supplied (the first recommendation being widgetkit, which has been supplied with the download files). Should you decide not to use captify content module since it is bringing an error, then make sure you uninstall it together with the JB Library plugin to avoid any future mishaps.
Thank you
Kind Regards
Regarding the "contact us" functionality in the primer templates site, we would like to let you know that we have just retested it and it works just fine. That would be a great way to contact us regarding any issues and we shall respond promptly.
Thank you
Kind Regards
View History
I have no admin panel to change my template module options. Why is this missing and how can I get it? I have Joomla 2.5.
Please help..waiting to work on my site.
Thank you,
Jeanne
The zipped template file may have been renamed. Here is what you will do: create a folder on your desktop called tpl_matrix. Unzip the contents of the files you downloaded and look for the one for joomla 2.5. Open the zipped template and copy everything inside it to the folder you created on your desktop or any other region you have created it. With notepad editor, open the templateDetails.xml file. At the top of the templateDetails.xml file, you will find a line with the name of the template. Change the name of the template to tpl_matrix. Scroll down next to the bottom of the templateDetails.xml file and change the path of the template to the new name you have given as above. The new path will look something like /templates/tpl_matrix/../ etc. Select all the files and folders in the newly created folder and zip them using an archiving software, winra/winzip preferred and choose zip as the format. Upload your template and should be well.
Thank you
Kind Regards
View History
View History
i installed the template but there are no tmplate parameters. no functions etc.
There is only:
Config
What is wrong, what can id do ?
Also the quickstart do not work. I can install joomla and the database, but the template is not available.
Thanks for help !
The zipped template file may have been renamed. Here is what you will do: create a folder on your desktop called tpl_matrix. Unzip the contents of the files you downloaded and look for the one for joomla 2.5. Open the zipped template and copy everything inside it to the folder you created on your desktop or any other region you have created it. With notepad editor, open the templateDetails.xml file. At the top of the templateDetails.xml file, you will find a line with the name of the template. Change the name of the template to tpl_matrix. Scroll down next to the bottom of the templateDetails.xml file and change the path of the template to the new name you have given as above. The new path will look something like /templates/tpl_matrix/../ etc. Select all the files and folders in the newly created folder and zip them using an archiving software, winra/winzip preferred and choose zip as the format. Upload your template and should be well.
Thank you
Kind Regards
View History
But i have once more question - How can i insert a logo ?
In the parameters i dont find anything to change btw. insert a logo ...
Best Regards
To change the logo to your desired type, install a custom html module to the module position “logoâ€. In this custom html module, please make sure that you have inserted your logo image in the custom output field.
Go to extensions > modules manager. Click on New. Select Custom HTML module.
On the following edit screen, select the logo module position. Fill the custom output by selecting your logo image. Depending on the dimensions of your logo image, you may choose to assign custom dimensions when inserting the logo or just leave it in its original dimensions. Assign the module to appear in all menus.
Thank you
Kind Regards