Joomla! Template 002048 - Item Support


Thank you for your help with this.

I have provided the log in info required under the 'special info' area of the purchased item.

It shouldn't affect you upgrading it, but be aware that I have currently disabled the Unite Revolution Slider 2 on the site and installed a plain slider. This is only temporary because I couldn't update the Unite Revolution Slider 2.


We updated it to the latest version, please check.

Regards, AS Team.
Works great - thank you

Is there a recommended PHP version when using this AS002048 template??

I am Joomla 3.3.3
PHP version 5.4.31
mySQL 5.5.3-cll-lve

They are inferring that I am getting slow loads with long waits because my simple site per above is taking a long time to process..... and maybe bad interaction between template and PHP...

though they also say they have a high server load right now.....

so I am running it down..... pretty new to this stuff....!/c0Kfzl/
This site was showing LONG waits at the first to segments of waterfall, then fast loading...

local speed tests show pings around 14ms and 20-33Mbps download... 100-12Mbps upload... no issue

I am seeing 20-60 seconds to save a simple joomla article... and sometimes times out.... in the past it was 4-8 seconds.

Web site is slow per above.

Help is appreciated....
Joomla requirements you can find here:

GoDaddy is good company, we have few servers from them, it depends on the package you ordered, try to upgrade it to better, or ask to move your space to another server.

Regards, AS Team.

1.) I want to put the images on a subdomain ( I tried it with the logo image without success. I placed the URL to the logo pic put on the frontend it appeared with the domain in front of the subdomain and the image was not shown.

2.) I always receive the message: The requested URL /templates/as002048/css/tmpl.modules.css was not found on this server.
How can I fix that?

Best Regards, Peter
1. What is your site url please? We have to see the logo full path.
2. In the template's index.php file please find the following line and delete it (line 24):


In few days we will release an update which should fix this issue.

Regards, AS Team.

Is there a recommended PHP version when using this AS002048 template??
So... I guess the answer to the question is what I am using is just fine since it is in the requirement.....

We created a simple site (blank/fresh/independent?? )with default joomla templates and stuff... and it is still slow.....

If this one is slow, and is independent (is it full free of the databases in its sub domain?), seems there would be no point in destroying the site and rebuilding it...?

I have pushed the joomla button to take the site offline.... and just post the message... and it is still slow. (Long wait times)

We put up this... and it goes pretty fast....

simply loads that tiny file.

May not be template? but any insight would be appreciated..... and godaddy's server still shows the red ! and a 28 out of 24 load.....

As we suggested you in our previous post ask Go Daddy move your domain to other server, there is definitely problem with the server, or you can try another hosting provider. Sorry, we can't help you in this case.

Regards, AS Team.
Yes, Of course I have spent much time wit Go Daddy and so far they refuse... (and the load is still in the red) looks like I may well be looking for another provider... Thanks anyway...
Hi AS Team,

The page is not online yet. I hope I can explain it so well.

the link is:
this is the way, as I have specified it.

In the front end Joomla uses:

The same problem I have with the icons of the social menu.

Another question:
Why can I not see the position 21 with the modules? How can I edit the content on this position?

Thank you for your prompt help!

We are sorry, without see your site we can't help you. We need an access to your Joomla admin panel for checking all these issues.

Regards, AS Team.
So I didn'd understand how can I make second independant gallery. Can you explain it to me, step by step, please.

Also I didn't anderstand how can I attach the "send mail" form like on Contact Us page to a new material. Can not find it both in module list and in material list. Where is it?
Hello MAXT2014,
Have you installed this template using quick-start installation package? What is your site url please?

Regards, AS Team.
I have problem with heading style after Phoca gallery update. Before updating I have default AS Temlates css style for heading text and for article edit buttons. Now I've black arial and black icon in edit button for modules.
Is it database problem?
Ah I forgot:
Ok... I solved problem by switching off bootstrap.min.css style in Phoca gallery settings panel :p.
I have bought this. Where can I change 'Our portfolio'? I will change the images.
I can't find our portfolio in the module manager. Please help me.
'Our Portfolio' is not a module, it is integrated in the template plugin which shows intro images from articles, all these articles you can fing in your Joomla admin panel -> Content -> Article manager under category 'Our Portfolio'.

Regards, AS Team.
Sorry, I don't see that in the article manager. But I see the pagina on the front site.
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