Joomla! Template 002058 - Item Support

ok, is it possible to update the template to the newest version?
Yes, the latest version, you can take from your AS account.
Please do not forget to perform backup on your current version before making upgrade to the new one.

Regards, AS Team.
I've purchased AS-002058 and according to the instructions, I'm supposed to install, but after unzipping the "Unzip_me_first" file, I see no such file.

I did see, but when unzipping that, I still do not see any "premium".

Thanks for your help
Sorry, it should be file.
Our suggestion is to install it using quick-start installation package, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation.

Regards, AS Team.
Guten Tag
ich bin daran die Quickinstallation auf meinem lokalen System zu installieren. Es klappt alles bis zu den Beispieldateien. Bei den Beispieldateien bleibt der Balken in der Hälfte stehen. Es geht nicht mehr weiter. Bereits seit 2 Stunden.
Beste Grüsse
Hello ANNEMARIE1970,
You have to increase PHP memory limit and execution time on your local host. In the php.ini file please find and increase values for memory_limit and max_execution_time parameters.

Regards, AS Team.
Hi, I had to restore my site from backup and had to redo the changes i made as per my post of 2015-05-25. The menus items are now showing vertically instead of horizontally. I couldn't see anything in settings to change this, can you advise please?
Hello MORPH01,
What is your site url please? Have you installed this template using quick-start installation package?

Regards, AS Team.
Originally yes. Try this page:
Hello MORPH01,
The template and the default Joomla menu do not have a css for the
featured row, you have to create it and add in the style.custom.css file.

Regards, AS Team.
Thanks. Can you suggest what i need to add to make this change? It appeared correctly when i first did it last year, so I don't know what has changed?
Hello MORPH01,
You have to create your own css as we suggested in the previous post.

Regards, AS Team.
Hi, I'm having issues with using the contact us section and it's always coming back with session time out error no matter what I change. I've another site which does work so I can't see this as s server config issue. Can you tell me whats up?
What exactly error message are you receiving and what is your site url please?

Regards, AS Team.
Hi, I'm getting the following error: Warning

Your session has expired. Please log in again.
What is your site url and page where we can see this problem?

Regards, AS Team.

Kind Regards,

Can you please provide us with an access to your Joomla admin panel for checking this issue? The access info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
Hi, I've already placed that in to the special info area for you.

Kind Regards,

We need also the password for rsfirewall, BTW, did you try to disable it and check contact form?

Regards, AS Team.
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