Joomla! Template 002057 - Item Support

Have you installed it using quick-start installation package? What is your site url please?

Regards, AS Team.
good morning
AS Team

The site in the local working properly, when it was published by errors.
the address is:

It is a problem with your web-hosting.

The first step should be login to back-end and check the Global configuration -> SEO Settings. Switch off Search Friendly URLs.

But probably You or your client need short links (SEF URLs), so make this steps (it should help, but we dont give you a warranty because each server settings are different):

1. From Quickstart package unzip the htaccess.txt file
2. Rename it from htaccess.txt to .htaccess
3. Edit .htaccess with Notepad or with another editor
4. Find the line that has " ‡ RewriteBase "
5. Remove the " ‡ " sign to uncomment
6. Note: if your site is on a sub-directory the above should appear like this
7. RewriteBase /yourJoomlaRootFolder/
8. Use FTP to copy the .htaccess file to your web server
9. Enable few SEF options again in Global Configuration
10. Refresh browser and check to see if it is working.

If this still doesnt work, please contact with your server/host support and make sure you send them all of the above information because you may have a server issue. For more tips search here:

Regards, AS Team.
Good evening AS TEAM

I solved the problem by using the htaccess file as you suggested.
In addition to the modification (remove # RewriteBase) I entered to #
Options + FollowSymLinks (#options + FollowSymLinksNow)

Thanks for everything
Hello AS Team,

i try to get this image above our footer area.

So its kind of stairs which we want to add in our footer area.
How could we easily solve that?

sadly i can not attach any image of this, but i just want to add some kind of stairs above the footer.

i already sent you per e-mail the image - but the automatic reply said i should post it here.

hope you can give me any advice.

thank you and regards
For any customization requests you can contact us using the following page:

Regards, AS Team.
Hello AS Team,
In your installation pack is lack of file:

However, site works so please tell me in index.php link to "tmpl.modules.css" must be removed or there is something important in this file and you need put it to installation pack?

I noticed there is something wrong with AS Slider because when I set "simple addresses" in joomla 3 settings (I have 2 languages). I see inside web page code there is added "en" to img. path and leak of images:
I don't know why it adds "en" to slider path img when rest of images has normal (as on my basic language AS Slider):
Also AS Slider sometimes doesn't show images in second nesting.

When I turn off "simple addresses" it's OK.
Thank You for noticing about this issue, yes, you can delete it from the templates index.php file.
Can you please provide us with an access to your Joomla admin panel for checking the problem with slider images? The info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
Thank you. However there is no need at all.
Few pages earlier in COMMENTS I've found that BERTFELL has same issue and I applied patch "_item.php" and everything works just great:-)

btw. 1. Do you use GPU support instructions for example: CSS, javascript in your code?
2. On page I see that there is poor optimization for mobile devices +css,javascript,pictures I got x2 longer time that on desktop. Do you plan implement some solutions in near future on that?
1. Sorry, we do not have such.
2. On mobile devices we are trying to show it like on the desktop, in the past we try to optimize our templates for mobile devices but received a lot of complains.

Regards, AS Team.
Is it allowed to make small changes in code for example removing logo, changing background colour, using free version ?
Yes, you are authorized to make any necessary modification(s) to our items/designs to fit your purposes except removing/hiding our copyright in the footer of the template.

Regards, AS Team.
Hello, I just purchased this template and have two questions: It seems that only old versions of the AS Menu and AS ArtSlider modules are included in the package. Since version 1.0.0 of As ArtSlider causes problems with Joomla 3.3.6 I would like to know where I can get the updates for those modules? At least the free version v1.1.0 of As ArtSlider seems to fix the problem with multiple language URLs. But where can I get the full v.1.1.0 version without having to repurchase it??

Second Question: The As Menu has a problem on my installation: I cannot change the font color. It is always the same blue color, even if I specify another color in the module's configuration. All other things like background color work as expected. Is this fixed in As Menu v.1.0.2? In the package only v1.0.1 is included.
Just released a new version which contains a fix for the AS ArtSlider, please download it from your AS account and replace the module with the latest version.
The template's css may override the menu configuration parameters, in case to change the color you have to edit ext.asmenu.css file which is located in the template's css folder.

Regards, AS Team.

how can I update my Template version 1.1.0 with the new version 1.2.0 ?

Thank you and regards
The latest version you can download from your AS account and upload all template files on your server via FTP, please do not forget about backup before doing it.

Regards, AS Team.
Hi AS Team,

can you tell me where can i edit the background image of this page:

thank you & kind regards
We are sorry, we do not see any background images on this page.

Regards, AS Team.
Hello AS Team, thanks for your kind support. The ArtSlider is working now and I also figured out how to change the font color ot the As Menu. One final problem still remains: I cannot figure out how to change the three white and blue buttons at the bottom of the ArtSlider where you can select the page. They are white normally and blue if active. I want to change the blue color into comething else. Again the module configuration in Joomla has no effect on this and I cannot find the correct css class for that. Thanks again for your support.
What is your site url please? We will check and let you know in which file you can do it.

Regards, AS Team.
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