Joomla! Template 002063 - Item Support

Please be sure you have not disabled or unpublished the contcts page in your Joomla admin panel under Components -> Contacts.

Regards, AS Team.

I have little problem with my drop-down menu. When i set mouse indicator on the drop-down menu and its open, and i want to pick one of the positions, menu disapears. Sometimes it works fine but most of the time it's like i said. I must try many times this whole operation to work. It was tested on Chrome, Firefox and Explorer and the effect was exactly the same. I don't know maybe i should change a response time or something like this, i don't know how it's called. I'm new Joomla user.

Best regards
Thank You for noticing about this issue, we can reproduce it on our demo preview as well, the fix will be available in few days, we will let you know.

Regards, AS Team.
The issue is fixed, please download the latest version from your AS account and replace files accordingly to the template release page:

Regards, AS Team.
Hello AS Team,

thanks, I fixed it. The problem is that when a person from outside send us a comment through the contact form on the contact us page, the e-mail is not delivered. The contact form is not working.


What kind of error message are you receiving? Probably your hosting provider has some spam filter which blocks emails.

Regards, AS Team.
Hello AS Team,

I have downloaded your template model and I would like to change the pictures for all the AS Art Slider.

I have checked the basic and advanced options and I did not find the way to change the link to my pictures files and then change the pictures..

How can I do this?
The extension allows you to display article's intro image with the article title and intro text. The extension documentation you can find here:

Regards, AS Team.
Hello AS team,

Thank for your answer. I found the way and did the changes. Everything is OK, right now.

Anyway, I have a requested because I have downloaded my logo on the template AS002063 and I would like to know how I could remove the back grey picture behind my logo to have this part white.

I don't know how I can do it.

Is it possible to remove this picture from the CSS for having the back white and how?

Thank you for your consideration..
What is your site url please, we have to see your logo.

Regards, AS Team.

To be more efficient I have design a new logo with a transparent to keep your design and my friend is happy about the result.

I will let the logo with the transparent back..

Thank you for your help
Hello Team,

I try to set up the multilingual web site and I followed the step in the tuturial in your web site.

Anyway, I downloaded your quickstart version and now I could see my web site. It is blank, all is blank.

1. I set up the languages that I wanted as French and English
2. I Enabled the langague filter plug-in
3. I Added some articles in French. I let all the setting from the quickstart exemple after the downloaded.
4. I set up the different menu English and French and I let the Main Menu
5. All the element already installed were converted in english language that is to say I set up with the english langague.
6. Then I transfered all the category under the main category english
7. I have created the category french before.

When I refresh now my web site, it is blank.

I don't understand where is the problem and I ask for help.

I have set up an account for you to check where is the problem.
The web site url is :

Thank you if you can help me.. It will be very appreciated.

Have a good day!
For the installation services please use the following page:

Regards, AS Team.
Dear AS Team,

where I should set up the Mail Server so that the contact form works?

I have contacted my Hosting Provider and they told me that I have to configure the Mail Server, but where?

The owner of the website is not receiving e-mails, which are sent through the contact from.



Please check the following article, hope it will help you:

BTW, as we know, mail server should be included in your hosting package.

Regards, AS Team.
Hi AS team,

I am fighting with the Iframe Wrapper in my new site, based on this theme.

Website page is to be found on:

The page to wrap can be found here:

What I try to do is integrate a zoho page under the menu item careers and it only partly works. Whatever I do with the parameters for the Iframe wrapper, I only see part of the wrapped page.

I would like to have the full page visible

I have been fighting now with it for half a day, can you give me any hints where the solution to this puzzle can be found?

Appreciate your help!
In the tmpl.default.css file please find the following class (line 1547):

.wrapper {
height: auto !important;
margin: 0 auto;

and remove '!important' declaration from height property.

Regards, AS Team.
Dear As Team,

I have made the configuration of the SMTP Server. The Mail Server is of course from the Hosting Provider. We configured it and made all the settings which you also sent me as description.

The Webmailer of the Provider is working. I am receiving e-mails from outside but I am not receiving e-mails that are sent through the contact form of the template. So is it the skript?


Everything should work just fine, try to check your server logs, probably your hosting provider blocks your emails.
You can easy check it by installing Joomla and template on another server from another provider.

Regards, AS Team.

i have question about slider menu: AS ArtSlider Home. I placed 'read more' button on each slide (in basic options of the slider menu) but i don't know how to change it's position. Is there a possibility to do that?

Best regards
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