Joomla! Template 002064 - Item Support

To have it exact like our demo preview you have to install it using quick-start installation package, please see the template documentation for more info:
We are sorry, it is not our fault that your hosting provider doesn't allow you to install any other Joomla version on your server. You have to contact your provider and ask for installation the quick-start package.

Regards, AS Team.
They do. It is a very powerful and support oriented hosting company. Script installation software on the server side is common stuff like Fantastico, Softaculous among others. With that said, I will need to hire you to install my template 002064 asap.

I need to know: Are you going to install under the root of that account? I already own the template so this will just be the $40 install charge. Do you need log in for the cPanel, FTP or the existing Joomla 3.X installation. I'll clean out any Joomla install as soon as you're ready to go in.
For our template installation service please contact us using the following page: and provide us with an access to your server via cPanel.

Regards, AS Team.

With AS Slider I am still just getting a spinning wheel on the Home 2 demo page.

I tried to change the intro image for the article to the other images in the slider folder but that did not work. I changed them back to the transparent gif but that doesn't work either.

I installed the quickstart and right from the beginning the AS Slider has only shown the little eight segment spinning loading wheel.

Please help me fix this.
Can you please provide us with an access to your Joomla admin panel? The info please put in the Special info area under your purchased items section of your AS account.

Regards, AS Team.
Hello ASDesign

I have done as you asked and given you admin access to the site details are in the special info area.

If and when you fix it can you please explain what the problem was.

Thank You
The issue was fixed by adding base url to images path in the _item.php file.

Regards, AS Team.
Hello ASDesign

So far as adding the url to images path in _item.php file. Were there instructions that this was necessary?

Where does this file live?

Also with regard to the Revolution Slider from Unite is there a way to make it slide the background image? (the truck) What code would I need to put in the template CSS or the template php files.

Thank You
This file you can find here: "as002064\html\mod_as_artslider".
Sorry, the template is designed without changing the background image.

Regards, AS Team.
I cannot edit the unite revolution slides on the backend of my site. The buttons for "Update Slide" and all the editing buttons (add layer, etc..) show as javascript void:0 in the link and do nothing when they are clicked. Please help us to fix this problem.
For checking this issue we need an access to your Joomla admin panel, the info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
Hello AS-Team,

we have bought three different templates of yours and all of them
seems to have the same time-delay by the mouse-over-function on the menu-bar whilst choosing any of the submenus.
e.g. you are attempting to select a submenu from the menu but the submenu it self disappears to eary.. ´don´t know how to express it better...

Do you have a solution for us?

We think it´s because of the little gap between the Menubutton and the Submenubuttons?

We would realy appreciate your help,

thank you very much ahead,

Sincerely yours

Chris B.


in the 'templates/as002064/css/ext.asmenu.css' file in the following class you have to change the top position from 37 to 33

#as-menu li:hover ul,
#as-menu li.asHover ul
left: 0;
top: 37px;
z-index: 100;

Regards, AS Team.
I have uploaded the administrator/components/com_uniterevolution2 and components/com_uniterevolution2 files to my site and am still having the same issue. I will add access to my Joomla admin to my special info area so you can take a look.
Please check your site, it should be OK now.

Regards, AS Team.
Thank you!!
Hello I have one question and one issue.

First when I update joomla version to 3.3.6 Art Slider stops working. Just spinning wheel showed.

What about Revolution Slider included in the quick-start package. Can i use it for commercial use or it is just promotion in template?

Thank you,
It is known issues, and it was fixed some time ago, the patch for fixing this problem in the Joomla 3.3.6 version you can download from here:
Unzip the package and upload the _item.php file in 'modules/mod_as_artslider/tmpl' folder on your server.
Or you can provide us with an access to your Joomla admin panel and we will fix it for you.

Youc an use the revolution slider with this template only, you can not use it with other items.

Regards, AS Team.

I would like to know how to get rid of the drop down menu that appears everywhere?!!106146&authkey=!AFS-5pzrxMR-8bM&v=3&ithint=photo%2cpng

Any hint is more than welcome.

kind regards,
You can see them because you logged in as an administrator, try to log out and check.

Regards, AS Team.
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