Joomla! Template 002064 - Item Support

I've installed the quickstart using the instructions, however, once the file has unzipped, I am unable to proceed after that point.
Hello BENB289,
Please be sure you deleted all files from your previous installation.

Regards, AS Team.
Now I am getting told it has been successfully installed, but I can't do anything after that.
Hello BENB289,
For checking this issue we need an access to your Joomla admin panel and server via FTP, the access info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
Previous issue has been resolved, I forgot to remove the old config file. However, after removing that, this issue has occured.

Also, I am having some issues with the template itself here:

This carries all the way down.
Hello BENB289,
All these notes you can easy disable in your Joomla admin panel -> Global configurations -> Server by changing the Error report parameter to 'None'.

Regards, AS Team.
I can't access the admin panel, I get Error 0. Shown in the screen shot above on the second to last ticket I posted.
Current Issues: Can't write to log file, so I can't update Joomla.
Whenever I Save and Close: "The file Cache Storage is not supported on this platform."
Hello BENB289,
All these issues related to your server permissions, please check the following post, hope it will help you:

Regards, AS Team.
I am still having issues with the template, anytime I attempt to do anything I get this error: "The file Cache Storage is not supported on this platform.". Also, upon installing it, I had 2 navigation bars.

You can find the website here:
Hello BENB289,

What PHP version do you use on server? If it PHP7 try to switch to PHP5.6.3

Current template did not updated for PHP7 usage yet.

Regards, AS Team.
I do not want my client to see your publicity

I want to remove all that advertising from the backend
.How to do it?
Our copyright removal will cost you some fees, for more info please contact us via our services page:

Regards, AS Team.
I bought the template,

is not sufficient ?
What is the point of buying the template if you continue advertising ?
I've thrown the money away with this template.
Is the last template that I buy in astemplates.

Thank you and goodbye
this template support Spanish language. I need Englis and Spanish
The Spanish support you will be able to install in your Joomla admin panel, it is not related to the template.

Regards, AS Team.
Dear crew
I have a question about the article newsflash module on the home page.
My articles appear vertically, while they should appear horizontally.
As I understand that I should not bother you with technical questions I did everything within my possibilities to find a solution myself, but unfortunately I cannot. I am sorry.

The test site is running on
When ready it will be moved to (also your template..)
For checking this issue we need an access to your Joomla admin panel please. The access info you have to put in the Special info area under your Purchased items section of your AS account.

BTW, Our suggestion is to install the tempalte using quick-start installation package, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings, it will save days of your work. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, here you can find some more info:

Regards, AS Team.
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