Joomla! Template 002065 - Item Support

Hello MOROGOYO,
Can you please let us know when did you purchase this template? What kind of problem do you have?

Regards, AS Team.
I purchased this template on September 25 2019, from creativemarket.com. The problem as I stated in earlier comments is that the fields will not recognize any text that gets inputted into them. Every time I get the following errors.

Field required: Site Name
Field required: Admin Email
Field required: Admin Username
Field required: Admin Password
Field required: Confirm Admin Password
Field required: INSTL_LANGUAGE_LABEL

I have filled out these fields many times but I am not able to get past the installation page (first step configuration)

also, it looks like the CSS is having some issues as the Site Offline toggle does not look right if you would like to see the issues it is on the following address :
newsite.clearmindtravel.com/installation/index.php
Hello MOROGOYO,
Our suggestion is to download the latest version from your AS account and reinstall it.
https://www.astemplates.com/userinfo.purchaseditems.php

Regards, AS Team.
hi am using the this template for a few years now and never had problems but i whas changing as-position 6 to new content. and now there is one that i cant seem to get in line with the other 2.

on the home page in dutch its good i have duplicate it to the other langue but those 2 german and english are not working properly

any suggestions i am really out off ideas what it can be http://campingdezwaluw.nl/de/

credentials in admin theme 2065
Hello ONLINEWEBSERVICE,
It seems you have a problem with modules ordering, please check the following article, hope it will help you:
https://blog.astemplates.com/change-order-modules-joomla-3/

Regards, AS Team.
damm thanks that whas it. other question i run version 1.1.1 what is the best way to upgrade to newest version
Hello ONLINEWEBSERVICE,
The template can be updated by replacing the changed files on your server via FTP, unfortunately Joomla does not have any other way. The list of updated files you can find here:
https://www.astemplates.com/joomla-template-news/234-002065

Please do not forget about backup before performing any kind of update.

Regards, AS Team.
Good day to you and thank you for your reply, I am very small business who is learning as he goes, I have tried what you said to no avail and now extremely stressed out. I do not yet have the skill to upload via FTP and purchased your template in confidence that it would upload straight onto my back end from Zip file. You have helped me many times before to upload the demo files due to my being unable to upload them myself. Your feed has been very helpful and explains why the files are not uploading correctly on many occasions previously.
I really need your help to get this task completed.


I really appreciate your support at this time as I am highly stressed out

Hello VONLEYGE8,
We are sorry, the template price does not include our installation service, you may order it from our services department:
https://www.astemplates.com/services

Regards, AS Team.
You have never charged me before and considering all the templates I have bought from you I am very disappointed that you would take this approach now. I will go to your installation service but it will be the last template I buy from you as I am very upset and will be taking my business somewhere else.
Hello VONLEYGE8,
It depends on the template author, some of authors are offering free installation service.

Regards, AS Team.
I am really not pleased, how do I get this installation sorted please, and how much would it cost? How long will it take?
Hello VONLEYGE8,
All the info you can receive by contacting our developers here:
https://www.astemplates.com/services

Regards, AS Team.
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Item Name:
002065
Author:
Downloads:
8123
Sales:
1261
Created:
2014-03-18
Updated:
2019-11-18
Item Version:
1.6.0
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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