Kindly let me know the specific phone operating system where the responsive menu is not visible. We have tested thoroughly on our side and it is working just fine.
I am using windowsphone 8.1
URL: http://byouty-berlin.de/
My client got iOS, a partner android on samsung
PrimerTemplates
POSTED: 2015-09-18
Hello CBRANDENBURG,
I see what might be the problem. As described in the template user manual, there are two different module positions for logo and menu display in desktop and mobile screen resolutions. In this case, create a new menu module and assign it to off canvas position. Create another custom html module, insert your logo as an image and assign it to module position "logo-small."
Hello, I bought your template espresso. Can you explain how should I upload these to a template with joomla hosting is all what the file contains. Thank you.
PrimerTemplates
POSTED: 2015-12-10
Hello TOMASSTIBOR,
If you already have Joomla installed and are running a live site, open the files you downloaded and locate the folder named "template." Inside it you'll find the template espresso.zip. This is the file you install via Joomla admin section.
Hi! I´ve buy this template on the last week, but now, when I make change on the template manager, The SAVE button don´t work. I´ve cleaned the Cache of my browser, clear the joomla cache... but nothing. The Save button works fine in others templates, but no on the espresso. Why?
Can you help me with that?
(gambinos.pt)
PrimerTemplates
POSTED: 2016-02-08
Hello GAMBINOS,
It shows here that the item has not yet been purchased. If you purchased using a different account, please use that one to post your question/query. We only offer such support through the account(s) that purchased the item.
WHAT??
Yes I have purchase that template. But now I forget my password to acceed, I make recovery my password for my username, but unfortanetly, I don´t receive any e-mail in my account with the new password. I need to make a new registration to send my post.
And well, I repair that you have a good service
PrimerTemplates
POSTED: 2016-02-08
Hello GAMBINOS,
It's just procedure; we have to ensure that we are offering support to the right user. You may contact ASTEMPLATES.COM admin to sort out the issue. Once that is done, I'd be glad to offer relevant assistance. Alternatively, mail me the purchase confirmation code and I will be able to assist. Send it to the e-mail address provided in the template user manual.
Ok . I send your purchase confirmation . But send me a valid email so I can send this document . You will see that even got the license purchased last week.
PrimerTemplates
POSTED: 2016-02-08
Hello GAMBINOS,
There is a user manual included in the download files. It's a pdf file. Open it and you'll find an e-mail address on the second page.
Hi! I´ve buy this template on the last week, but now, when I make change on the template manager, The SAVE button don´t work. I´ve cleaned the Cache of my browser, clear the joomla cache... but nothing. The Save button works fine in others templates, but no on the espresso. Why?
Can you help me with that?
(gambinos.pt)
PrimerTemplates
POSTED: 2016-02-10
Hello NLGFASTENERS,
There is an update coming up which will be available for download within the next 24 hours. Once you download, install the template over the existing one and the issue will have been sorted out.
Thanks, I'll wait for this update. However, take this opportunity to tell you that the extension provided for you (Zoo component) gives the following error:
Alert
Component Install: Minimum requirements not fulfilled (Extension: Multibyte String: http://www.php.net/manual/en/book.mbstring.php).
Sorry,
I see that you put a new version to fix the error, but the problem is the Same. I can´t SAVE or SAVE a COPY in the template manager. I can just Close.
Can you help me please?
PrimerTemplates
POSTED: 2016-02-12
Hello NLGFASTENERS,
Since it is the save that fails, then it seems that there is a server permissions issue that is preventing the write function from being executed. This, you may also get in touch with your server host provider.
But when I install th Zoo component, we have this error:
Component Install: Minimum requirements not fulfilled (Extension: Multibyte String: http://www.php.net/manual/en/book.mbstring.php).
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Kindly let me know the specific phone operating system where the responsive menu is not visible. We have tested thoroughly on our side and it is working just fine.
Thank you
Kind Regards
View History
I am using windowsphone 8.1
URL: http://byouty-berlin.de/
My client got iOS, a partner android on samsung
I see what might be the problem. As described in the template user manual, there are two different module positions for logo and menu display in desktop and mobile screen resolutions. In this case, create a new menu module and assign it to off canvas position. Create another custom html module, insert your logo as an image and assign it to module position "logo-small."
Thank you
Kind Regards
View History
View History
If you already have Joomla installed and are running a live site, open the files you downloaded and locate the folder named "template." Inside it you'll find the template espresso.zip. This is the file you install via Joomla admin section.
Thank you
Kind Regards
View History
Can you help me with that?
(gambinos.pt)
It shows here that the item has not yet been purchased. If you purchased using a different account, please use that one to post your question/query. We only offer such support through the account(s) that purchased the item.
Thank you
Kind Regards
View History
Yes I have purchase that template. But now I forget my password to acceed, I make recovery my password for my username, but unfortanetly, I don´t receive any e-mail in my account with the new password. I need to make a new registration to send my post.
And well, I repair that you have a good service
It's just procedure; we have to ensure that we are offering support to the right user. You may contact ASTEMPLATES.COM admin to sort out the issue. Once that is done, I'd be glad to offer relevant assistance. Alternatively, mail me the purchase confirmation code and I will be able to assist. Send it to the e-mail address provided in the template user manual.
Thank you
Kind Regards
View History
Ok . I send your purchase confirmation . But send me a valid email so I can send this document . You will see that even got the license purchased last week.
There is a user manual included in the download files. It's a pdf file. Open it and you'll find an e-mail address on the second page.
Thank you
Kind Regards
View History
Can you help me with that?
(gambinos.pt)
There is an update coming up which will be available for download within the next 24 hours. Once you download, install the template over the existing one and the issue will have been sorted out.
Thank you
Kind Regards
View History
Alert
Component Install: Minimum requirements not fulfilled (Extension: Multibyte String: http://www.php.net/manual/en/book.mbstring.php).
Extension Install: Failed routine custom installation.
Install package: An error occurred when installing this extension: com_zoo . zip
This means that your server does not meet the minimum requirements to be able to install the extension. Please consult your host provider.
Thank you
Kind Regards
View History
I see that you put a new version to fix the error, but the problem is the Same. I can´t SAVE or SAVE a COPY in the template manager. I can just Close.
Can you help me please?
Since it is the save that fails, then it seems that there is a server permissions issue that is preventing the write function from being executed. This, you may also get in touch with your server host provider.
Thank you
Kind Regards
View History
I´ve clean Cache and Now It´s all Ok.
But when I install th Zoo component, we have this error:
Component Install: Minimum requirements not fulfilled (Extension: Multibyte String: http://www.php.net/manual/en/book.mbstring.php).
It´s about my server?
Yes, it is.
Thank you
Kind Regards