Hello DIEGUITO,
Yes, the template is fully compatible with the latest Joomla version, but we cannot guarantee it if you used any other extensions which are not included in the template default package.
Hello,
sorry that i have to disturb again. My mainmenu isn´t working propper anymore. it navigates only for one or two clicks. Once or twice clicked on a menu-item in the mainmenu you cant click anymore to navigate, you always have to scroll to get to the point. I didn´t do any changes to the mainmenu. What is going on?
I installed a newer version of the template a few days ago. Now I reinstalled the older version but this did not resolve the problem.
Thanks for your help.
AS Templates
POSTED: 2016-05-01
Hello LANZOHRL,
Have you made any changes in the template source code? For checking your website we installed a free version, everything is working fine.
I only changed the colours of the css - Template-Default.
I think the changes in the index.php have been done by you, because earlier I asked you to display the footer-module on all article pages and you did these changes for me. Now, by installing the newer version, I overwrote these changes. I recopied the elder index.php that was changed by you, but the problem of the menu still exists.
AS Templates
POSTED: 2016-05-02
Hello LANZOHRL,
Does the menu work when you changing index.php file?
Everything worked well before I changed to the newer template files. When I now change the index.php by uploading the file that worked well before the update nothing changes. The menu still doesn't work.
I also tried to delete the whole template files and restore the backup files but the memu does not work.
AS Templates
POSTED: 2016-05-03
Hello LANZOHRL,
Just checked your website, the menu is working fine, what was the problem?
Hello,
I reinstalled the template to get the menu working. But therefore I have lost the footer- module on the articles pages. Last time you resolved this for me, but if you could tell me how to do it myself I wouldn't have to contact you every time.
Kind regards
Kerstin
AS Templates
POSTED: 2016-05-04
Hello LANZOHRL,
In the template's index.php file you have to find '$hideByView' and '$hideByEdit' variables and delete them, for example see line 341:
if ($this->countModules('as-footer-1') && $hideByView == false && $hideByEdit == false)
I use the template "AS 002077 - Default" in RTL mode,
In "Our Team" module it's brake the position of the team members.
temp link to the site:
http://keren-technologies.net/mugrabia/
Thanks for your help.
Avrik
AS Templates
POSTED: 2016-06-07
Hello AVRIKEREN,
For checking and fixing this problem can you please provide us with an access to your Joomla admin panel? The access info please put in the Special info area under your Purchased items section of your AS account.
After installation (quick start), i try to add a new slider to the home page (i create a new slide and change a.s. slide module property number slides 3 to 4), but i just get a white box named FO44 on the top-right corner of the main menu.
AS Contact Form - this module does not work in the new version of Joomla: 3.5.1.
AS Templates
POSTED: 2016-06-15
Hello GLOBALLINK,
Joomla 3.5.1 introduced a change that broke the contact form, we do not have yet a fix for the problem, but we have a temporary solution, it is to replace the mail.php file with the version from Joomla 3.5.0. It is located on your server here:
Thanks for the tutorial, it worked fine. Although that I do not have a translation of everything I manage to do it, relatively good. But now I do noticed another issue that I can no solve, and my hope is that you will help me. The thing is that when I am in the English version, and, for example, I click on Contacts, it scroll down to where the contact is. But when I am in some menu, and click Contacts, it is opening a contact for me in something like an article mode. So everything is cool, but when I go to the other language it do not work like this. Now when I am on the home page it do not scroll down but instead open the "Main Contact". This is true for the other menus of Bulgarian language, with one exception - the menu About Us, that have sub menus. Also I can not find where to add another than Main Contact, and how to set up a language. I need other contact in order to make it in Bulgarian language.
Thanks in advance!
AS Templates
POSTED: 2016-07-11
Hello DEULTUM,
For creating your website multilingual you have to contact our team using the following page: http://www.astemplates.com/services
This is the third time I take a template from here, and the first time that I got a support next to nothing. I do not want you to create for me the website. I just want to know how a features that are not described in the documentation work, and I described them very specifically.
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Yes, the template is fully compatible with the latest Joomla version, but we cannot guarantee it if you used any other extensions which are not included in the template default package.
Regards, AS Team.
View History
sorry that i have to disturb again. My mainmenu isn´t working propper anymore. it navigates only for one or two clicks. Once or twice clicked on a menu-item in the mainmenu you cant click anymore to navigate, you always have to scroll to get to the point. I didn´t do any changes to the mainmenu. What is going on?
I installed a newer version of the template a few days ago. Now I reinstalled the older version but this did not resolve the problem.
Thanks for your help.
Have you made any changes in the template source code? For checking your website we installed a free version, everything is working fine.
Regards, AS Team.
View History
I think the changes in the index.php have been done by you, because earlier I asked you to display the footer-module on all article pages and you did these changes for me. Now, by installing the newer version, I overwrote these changes. I recopied the elder index.php that was changed by you, but the problem of the menu still exists.
Does the menu work when you changing index.php file?
Regards, AS Team.
View History
I also tried to delete the whole template files and restore the backup files but the memu does not work.
Just checked your website, the menu is working fine, what was the problem?
Regards, AS Team.
View History
I reinstalled the template to get the menu working. But therefore I have lost the footer- module on the articles pages. Last time you resolved this for me, but if you could tell me how to do it myself I wouldn't have to contact you every time.
Kind regards
Kerstin
In the template's index.php file you have to find '$hideByView' and '$hideByEdit' variables and delete them, for example see line 341:
if ($this->countModules('as-footer-1') && $hideByView == false && $hideByEdit == false)
change to:
if ($this->countModules('as-footer-1'))
Regards, AS Team.
View History
I would like to use the template with multi language. Would you recommend to me, a suitable for this template extension?
Thanks in advance.
Joomla support multi-language without any extensions, please read following article: http://blog.astemplates.com/create-a-multilingual-joomla-website/
Regards, AS Team.
View History
I use the template "AS 002077 - Default" in RTL mode,
In "Our Team" module it's brake the position of the team members.
temp link to the site:
http://keren-technologies.net/mugrabia/
Thanks for your help.
Avrik
For checking and fixing this problem can you please provide us with an access to your Joomla admin panel? The access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
View History
I bought a regular license for this template.
After installation (quick start), i try to add a new slider to the home page (i create a new slide and change a.s. slide module property number slides 3 to 4), but i just get a white box named FO44 on the top-right corner of the main menu.
Thanks to help me.
What is your site url please? Have you checked the slider documentation: http://www.astemplates.com/joomla-extension-documentation/349-as-sequence-slider
Regards, AS Team.
View History
Joomla 3.5.1 introduced a change that broke the contact form, we do not have yet a fix for the problem, but we have a temporary solution, it is to replace the mail.php file with the version from Joomla 3.5.0. It is located on your server here:
/libraries/joomla/mail/mail.php
The mail.php file from Joomla version 3.5.0 you can download from here: http://www.astemplates.com/downloads/mail.zip
Regards, AS Team.
View History
Thanks for the tutorial, it worked fine. Although that I do not have a translation of everything I manage to do it, relatively good. But now I do noticed another issue that I can no solve, and my hope is that you will help me. The thing is that when I am in the English version, and, for example, I click on Contacts, it scroll down to where the contact is. But when I am in some menu, and click Contacts, it is opening a contact for me in something like an article mode. So everything is cool, but when I go to the other language it do not work like this. Now when I am on the home page it do not scroll down but instead open the "Main Contact". This is true for the other menus of Bulgarian language, with one exception - the menu About Us, that have sub menus. Also I can not find where to add another than Main Contact, and how to set up a language. I need other contact in order to make it in Bulgarian language.
Thanks in advance!
For creating your website multilingual you have to contact our team using the following page: http://www.astemplates.com/services
Regards, AS Team.
View History